Microsoft recurring charges

corks finest

Hi wondering if anyone was / is in the same predicament?
I cancelled my recurring charge with Microsoft for my kids Xbox live gold last year,but still they're attempting to take the amount from my bank,
lucky enough I changed my card details and card or otherwise I'd not have known anything about this and TBH don't even remember signing up for it
,but sick of the email reminders any ideas? Thanks

Payton

Redirect the emails to your Spam folder. Problem solved.

corks finest

Payton wrote: »

Redirect the emails to your Spam folder. Problem solved.

Yep thanks, just so vv annoying

Slippin Jimmy

corks finest wrote: »

Yep thanks, just so vv annoying

I had a similar issue with their office products. They kept taking money each month after I cancelled my subscription. In the end I had to do a charge back with my bank.

corks finest

Slippin Jimmy wrote: »

corks finest wrote: »

Yep thanks, just so vv annoying

I had a similar issue with their office products. They kept taking money each month after I cancelled my subscription. In the end I had to do a charge back with my bank.

Awful stuff,I was lucky I changed bank card details etc,but wouldn't have been any wiser unless I received the email,and the bells and whistles I went through to cancel it- nightmare,never again ,as bad as eir

Slippin Jimmy

corks finest wrote: »

Awful stuff,I was lucky I changed bank card details etc,but wouldn't have been any wiser unless I received the email,and the bells and whistles I went through to cancel it- nightmare,never again ,as bad as eir

It was very poor on their part. I noticed after they took the second payment and I called them then. I spent 3 months trying to get my money back before doing a charge back. I had the email of them confirming everything was cancelled so the bank get everything sorted fairly quickly.

whomitconcerns

Hmm I cancelled and that was the last I heard of it. No pushiness, no reminders, etc.

Maybe Check that you actually have it cancelled

corks finest

Slippin Jimmy wrote: »

corks finest wrote: »

Awful stuff,I was lucky I changed bank card details etc,but wouldn't have been any wiser unless I received the email,and the bells and whistles I went through to cancel it- nightmare,never again ,as bad as eir

It was very poor on their part. I noticed after they took the second payment and I called them then. I spent 3 months trying to get my money back before doing a charge back. I had the email of them confirming everything was cancelled so the bank get everything sorted fairly quickly.

They're unreal

corks finest

whomitconcerns wrote: »

Hmm I cancelled and that was the last I heard of it. No pushiness, no reminders, etc.

Maybe Check that you actually have it cancelled

I signed back in- cancelled again- yet on 3 occasions they tried to take the recurring ( Which I previously cancelled)charge out again