Unable to edit email

MissDisaster · 2019-07-08 00:39:10

I’m trying to activate my account. Each time I never get an activation email. But when I try to change my email address it’s prompts me to enter my current password and then jumps to the main page. As a result I cannot change or check my email address to confirm it’s correct or to activate my account.

08-07-2019 12:39AM

#1

MissDisaster

Registered Users, Registered Users 2 Posts: 49 ✭

Join Date: October 2017

Posts: 46

I’m trying to activate my account. Each time I never get an activation email. But when I try to change my email address it’s prompts me to enter my current password and then jumps to the main page. As a result I cannot change or check my email address to confirm it’s correct or to activate my account.

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Comments

#2 08-07-2019 12:40AM

Spear

Moderators, Computer Games Moderators, Technology & Internet Moderators, Help & Feedback Category Moderators Posts: 26,915 CMod ✭✭✭✭

Join Date: September 2001

Posts: 24421

Sounds like the address could be typo'd. It'll need an admin of office staff member to check and correct that.

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#3 08-07-2019 03:44PM

Boards.ie: Niamh

Boards.ie Employee, Boards Employee 2, Boards Employee 3 Posts: 12,597 ✭✭✭✭✭

Boards.ie Community Manager

Join Date: December 2010

Posts: 10871

Can you email hello@boards.ie from the email address you used to register the account please? We'll see if we can get you sorted.

How can I? User's guide to some features on the new site

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