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Ikea delivered items, Return possible?

  • 20-06-2019 11:29PM
    #1
    theguzman
    Registered Users, Registered Users 2 Posts: 2,088 ✭✭✭


    I ordered a large amount of flatpack stuff from Ikea recently, and had it delivered. I am after realising that one of the items is too big and I would like to swap them for a smaller version, I ordered several of each item and only assembled the first item today after taking delivery yesterday.

    https://www.ikea.com/ie/en/customer-service/returns-claims/return-policy/

    The items I would prefer to get are actually cheaper, I wonder if Ikea will agree to an exchange. I am willing to pay upfront for the new items first and let Ikea credit me back when they receive the other items back after. I don't know if I'd have to pay extra shipping or not. Ideally they'd take back the assembled unit also but if not I could live with it.

    I live a very long drive from Ikea and would need to rent a van to make the return myself.


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