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Ikea delivered items, Return possible?

theguzman · 2019-06-20 22:29:37

I ordered a large amount of flatpack stuff from Ikea recently, and had it delivered. I am after realising that one of the items is too big and I would like to swap them for a smaller version, I ordered several of each item and only assembled the first item today after taking delivery yesterday.…

20-06-2019 10:29pm

#1

theguzman

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I ordered a large amount of flatpack stuff from Ikea recently, and had it delivered. I am after realising that one of the items is too big and I would like to swap them for a smaller version, I ordered several of each item and only assembled the first item today after taking delivery yesterday.

https://www.ikea.com/ie/en/customer-service/returns-claims/return-policy/

The items I would prefer to get are actually cheaper, I wonder if Ikea will agree to an exchange. I am willing to pay upfront for the new items first and let Ikea credit me back when they receive the other items back after. I don't know if I'd have to pay extra shipping or not. Ideally they'd take back the assembled unit also but if not I could live with it.

I live a very long drive from Ikea and would need to rent a van to make the return myself.

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