Septic Tank Help

vanman99

This might be a more appropriate place for this query -

Hi, looking for some guidance. I think I have some form of aerobic treatment unit, 3 tanks, tank 1 is where the crap goes basically, tank 2 is full of little aerobic balls and a lot of water and air constantly moving the water. And then tank 3 is very little water but fairly clean....new build, been in the house less than 2 years, tank 1 was full to the brim with water seeping out from a small gap in the concrete lid and the intake pipe full and not reducing. Tank 2 doesn't seem to change the water level but is full of little plastic balls (picture included) and tank 3 very little liquid, some electric cable and what looks like a fuse box.... I had tank 1 emptied and de-sludged and tank 3 cleared, but didn't touch tank 2. I think that's causing my issue with why tank 1 was full ..... I've added photos of tank 2 and what the plastic; what I'm calling; baffles. I have a suspicion these things should be in a bag or something and not loose and they are clogging up a pipe somewhere but any one any ideas if this is how tank 2 is supposed to look?? I'll ring a round a few plumbers but any guidance much appreciated..

whizbang

Are those baby wipes in with the baffles ??

vanman99

whizbang wrote: »

Are those baby wipes in with the baffles ??

No, there’s a cloth material in with those baffles, that’s why i’m thinking they should be in an onion bag or something and this is that bag.

_Brian

Is there a manufacturer sticker anywhere on the system.

They would be able to send someone out.

vanman99

_Brian wrote: »

Is there a manufacturer sticker anywhere on the system.

They would be able to send someone out.

Unfortunately there is nothing like that.

vanman99

So, managed to get the original installer, the baffles should be loose, no idea what the cloth stuff is, maybe the sock from the pipe to stop effluent getting to tank 2 or maybe just a cloth...he reckons pump is gone in tank 1....