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Follow up on an email.

  • 05-06-2019 2:33pm
    #1
    pocketse
    Registered Users, Registered Users 2 Posts: 142 ✭✭


    I was onto Irish Water last week and was advised to write an email to customerservice@water.ie regarding a leak caused by Irish Water contractors. The email was sent on Thursday 30/5 and again yesterday but I am yet to receive a reply or even an acknowledgement of receipt. In the meantime water is being lost at an alarming rate. Can you please advise if Irish water have received the email?

    Thanks


Comments

  • #2
    Irish Water: Louise
    Company Representative Posts: 174 Verified rep ✭Irish Water: Louise


    Hi pocketse,

    We're sorry to hear that you have not yet received a response.

    Would you mind sending us a PM with the following details and we can look into this for you?

    - Your own name;
    - Your email address;
    - Your contact number; &
    - The address of the leak

    Thanks in advance,
    Louise


  • #3
    pocketse
    Registered Users, Registered Users 2 Posts: 142 ✭✭pocketse


    Irish Water: Louise wrote: »
    Hi pocketse,

    We're sorry to hear that you have not yet received a response.

    Would you mind sending us a PM with the following details and we can look into this for you?

    - Your own name;
    - Your email address;
    - Your contact number; &
    - The address of the leak

    Thanks in advance,
    Louise


    Pm sent


  • #4
    Irish Water: Louise
    Company Representative Posts: 174 Verified rep ✭Irish Water: Louise


    Hi pocketse,


    Thank you for your PM. A member of our team will respond shortly.


    Kind regards,
    Louise


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