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Unable to view eStatements

  • 01-06-2019 9:39am
    #1
    oreilly912
    Registered Users, Registered Users 2 Posts: 1 ✭


    [font=Verdana,Arial,Helvetica,sans-serif]Hi[/font]

    [font=Verdana,Arial,Helvetica,sans-serif]I urgently need to download my latest e-statement this morning, I received a message in my email saying new e-statement is available to download, but when I click to download it gives me error message[/font]

    [font=Verdana,Arial,Helvetica,sans-serif]"eStatements are not available at this time. Please try again later."[/font]


    [font=Verdana,Arial,Helvetica,sans-serif]The previous statements are opening fine. Can you please look into this urgently.[/font]


Comments

  • #2
    Bank of Ireland: Jennifer
    Closed Accounts Posts: 490 ✭✭Bank of Ireland: Jennifer


    oreilly912 wrote: »
    [font=Verdana,Arial,Helvetica,sans-serif]Hi[/font]

    [font=Verdana,Arial,Helvetica,sans-serif]I urgently need to download my latest e-statement this morning, I received a message in my email saying new e-statement is available to download, but when I click to download it gives me error message[/font]

    [font=Verdana,Arial,Helvetica,sans-serif]"eStatements are not available at this time. Please try again later."[/font]


    [font=Verdana,Arial,Helvetica,sans-serif]The previous statements are opening fine. Can you please look into this urgently.[/font]



    Hi There,

    Thanks for getting in touch with us. We are very sorry to har you are experiencing difficulty with viewing your e-statement. In this instance we would ask that you raise this by logging into your account through a pc/Laptop, select service desk and ask a question and one of our advisors will be happy to look into this for you.

    Thanks Jen


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