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Travelup.com - safe to book with??

  • 27-05-2019 7:59pm
    #1
    vicwatson
    Registered Users, Registered Users 2 Posts: 28,404 ✭✭✭✭


    Anyone ever use these? Seems they are based in Sandyford. Wondering if they are safe?


Comments

  • #2
    tricky D
    Closed Accounts Posts: 9,700 ✭✭✭tricky D


    Nope, based in Reading, UK, which they are not up front about with clear contact info but bury that in their privacy policy. That's a bad trust signal. They also hide their whois contact info which again doesn't help trust.

    my 2c


  • #3
    jive
    Registered Users, Registered Users 2 Posts: 5,762 ✭✭✭jive


    Used them before and had no issues. Same as any 3rd party agency, shíte service if you need assistance but if no issues with the trip then there’s problems.


  • #4
    vicwatson
    Registered Users, Registered Users 2 Posts: 28,404 ✭✭✭✭vicwatson


    tricky D wrote: »
    Nope, based in Reading, UK, which they are not up front about with clear contact info but bury that in their privacy policy. That's a bad trust signal. They also hide their whois contact info which again doesn't help trust.

    my 2c

    This from their website :confused:

    “Your Protection

    All of the card transactions we process are securely protected and encrypted by Comodo, we also offer the option to pay with PayPal. Our registered office address is Travel Up Ltd, Level 1, The Chase, Carmanhall Road, Sandyford, Dublin, Republic of Ireland.”


  • #5
    jhegarty
    Registered Users, Registered Users 2 Posts: 6,441 ✭✭✭jhegarty


    tricky D wrote: »
    They also hide their whois contact info which again doesn't help trust.


    That's normal now since the GDPR changes.


  • #6
    ted1
    Registered Users, Registered Users 2 Posts: 23,901 ✭✭✭✭ted1


    vicwatson wrote: »
    This from their website :confused:

    “Your Protection

    All of the card transactions we process are securely protected and encrypted by Comodo, we also offer the option to pay with PayPal. Our registered office address is Travel Up Ltd, Level 1, The Chase, Carmanhall Road, Sandyford, Dublin, Republic of Ireland.”

    Your Protection

    Holidays that include air travel, which you arrange with us are ATOL Protected by the Civil Aviation Authority Under ATOL 7227. ATOL protection extends primarily to customers who book and pay in the United Kingdom.

    As opposed to the ITAA

    Your Protection, as is not clear if they are licensed in Ireland.

    http://www.aviationreg.ie/travel-trade-the-commissions-role/licence-holders.154.html
    Not listed above ,


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  • #7
    vicwatson
    Registered Users, Registered Users 2 Posts: 28,404 ✭✭✭✭vicwatson


    Think I’ll steer clear


  • #8
    tricky D
    Closed Accounts Posts: 9,700 ✭✭✭tricky D


    jhegarty wrote: »
    That's normal now since the GDPR changes.
    Jeez! How the heck has GDPR worked its way into this?


  • #9
    Nicetrustedcup
    Registered Users, Registered Users 2 Posts: 440 ✭✭Nicetrustedcup


    I used them for a trip I just complated.

    No issues what so ever with them.


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