Erroneous Moderator Action

Strumms

Dear all,

I made a long post on the long term illness forum, relating my own ONE negative experience in a ‘public’ hospital following a long and overall positive stay to empathize with the OP who had something similar happen. The spirit in which the post was made was to empathize, be of assistance to the OP and indeed other people reading. I may have made an error of judgement I say ‘may’ by referring to a specialist at the hospital using their initials. I am unclear from reading the charter if this was a breach of it.

The post was a detailed long winded one that was constructive and helpful in its tone all be it constructively critical in parts.

The ENTIRE post has been deleted when surely the fair and reasonable step would have been the removal of the initials which ok while not desirable may have been understandable to a degree. However the ENTIRE post was deleted, the reasoning I have received was that it was because I criticized a business. I was critical of elements of a public hospital and a public employee.

I have attempted to contact the moderator in question who has been less than helpful quite frankly. This moderator in the forum having indicated during the discourse in pm’s their belief that Cappagh Hospital is a private business is confused. I’d be grateful if as well as speaking with them to resolve the issue, that you would also check as to their own wellbeing.

Tokyo

As you are not disputing a card or ban, I'm moving this to the helpdesk.

Big Bag of Chips

Strumms wrote: »

The spirit in which the post was made was to empathize, be of assistance to the OP and indeed other people reading...

The post was a detailed long winded one that was constructive and helpful in its tone all be it constructively critical in parts....

The ENTIRE post has been deleted when surely the fair and reasonable step would have been the removal of the initials which ok while not desirable may have been understandable to a degree.

I've had a quick look here, and the post that was snipped by the Moderator was not longwinded, constructive and helpful in anyway. It was 2 sentences.

The first sentence was your personal, very scathing, opinion on a consultant. It contained nothing constructive, there was no empathy, it was certainly not helpful and rather than being helpful and longwinded it was pretty short and to the point.

The second sentence said you were treated elsewhere.

On my reading of it, there was very little in that post that was salvageable. Unless I'm looking at the wrong post?

Black Swan

Hi Strumms,
I am the Cmod for the Science, Health & Environment category, and I work with the Long Term Illness mod who deleted your post. I can see and have reviewed your deleted post.

Strumms wrote: »

I made a long post on the long term illness forum

Your post was 2-sentences long.

Strumms wrote: »

I may have made an error of judgement I say ‘may’ by referring to a specialist at the hospital using their initials. I am unclear from reading the charter if this was a breach of it.

Our entire site is subject to the Terms of Use, as are all members posting to our site, and privacy is a highly important factor. We cannot guarantee privacy, but we do our best. Consequently, our mods have been asked to error on the cautious side regarding the identities and privacy of persons, which the LTI mod did accordingly. When you identified the "specialist at the hospital using their initials," it would have been easy for readers to identify whom you were strongly criticizing.

Strumms wrote: »

The post was a detailed long winded one that was constructive and helpful in its tone all be it constructively critical in parts.

It was highly questionable that your post was "constructive and helpful in its tone" when you used such expressions in your post as "I hope to fûck you are not under..." When the LTI mod deleted both the identifying information and inflammatory content, the remainder of your 2-sentence post would have been meaningless.

Strumms wrote: »

I have attempted to contact the moderator in question who has been less than helpful quite frankly.

You acknowledged that you had exchanged PMs with the LTI mod when you stated here: "This moderator in the forum having indicated during the discourse in pm’s..." I too have exchanged PMs with this mod when investigating this issue. Furthermore, you claimed that "the moderator in question who has been less than helpful quite frankly." Our mods are volunteers, with includes Cmods. We do not get paid, rather volunteer our services to help boards.ie exist for discussions in Eire and beyond. Although you may not have been satisfied with the PM exchange, the fact that the LTI mod took precious personal time to exchange PMs and give their reasoning for actions taken certainly suggests that they were attempting to be "helpful."

Strumms wrote: »

This moderator in the forum... that you would also check as to their own wellbeing.

This concluding statement in your OP appears to be very inappropriate, and I would recommend to you when you question the decisions of our mods in the future that you avoid such very personal statements when you are attempting to resolve an issue.

Sincerely,
Black Swan

Strumms

Big Bag of Chips wrote: »

I've had a quick look here, and the post that was snipped by the Moderator was not longwinded, constructive and helpful in anyway. It was 2 sentences.

The first sentence was your personal, very scathing, opinion on a consultant. It contained nothing constructive, there was no empathy, it was certainly not helpful and rather than being helpful and longwinded it was pretty short and to the point.

The second sentence said you were treated elsewhere.

On my reading of it, there was very little in that post that was salvageable. Unless I'm looking at the wrong post?

I don’t see where a post is required to show empathy. I don’t see what prohibits posts from being ‘short and to the point’. You are just being critical and voicing your own personal view as opposed to any fair and balanced effort at moderation. There is zero empathy or understanding in your tone and content so maybe you should delete that too.

Either way by your own aggressive, sarcastic tone and accusatory stance on things you are refusing to engage in an open and fair manner as regards this topic. Thou shalt not be critical is really the rather unfortunate mantra being spat out.

Beasty

You posted potentially defamatory comments about an identifiable individual

Another poster reported it as potentially defamatory

The mod acted entirely as I would expect them to, and indeed I feel they were required to do under guidelines provided by the site

Big Bag of Chips

Strumms wrote: »

I don’t see where a post is required to show empathy.

You're the one who claimed you posted to empathise with another poster. (The deleted post didn't empathise with any other poster).

I don’t see what prohibits posts from being ‘short and to the point’.

Nothing does. But you mentioned numerous times your long, detailed, longwinded post. (The deleted post wasnt long, detailed or longwinded)

You are just being critical and voicing your own personal view as opposed to any fair and balanced effort at moderation.

I'm not moderating, I'm answering feedback. Disingenuous feedback. Therefore fair and balanced effort at discussion is pointless as you are being neither fair nor balanced.