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EasyGo change to new app + prepay

  • 16-05-2019 5:17pm
    #1
    Registered Users, Registered Users 2 Posts: 93 ✭✭


    <<<<eMail I received from EasyGo>>>>

    At EasyGo, we’re making some changes to how users access chargers on the EasyGo Charge Point Network from this week.
    Instead of signing up on our web app or accessing chargers through a web browser, we are thrilled to be launching our very own EasyGo App. Initially we are launching the Android version, with iOS to follow in the coming weeks. We'll send you a brief email with a Link to the App download location when the final versions go live.

    How we're preparing for this transition..
    Apart from it being so much easier to use, there are a couple of changes to your EasyGo Account.

    You will now become a PrePay User, meaning you can 'top up' your account with funds to pay for charging where required. You will not need to 'top up' to use any free to use chargers.
    The new features on the App mean we are no longer requesting Direct Debit sign-up requests. If you signed up for direct debit in the past, your direct debit details will be cancelled and your account will revert to PrePay automatically. We don’t store direct debit details. To use charge points requiring payment, you need to 'top up' your account with funds.
    If you didn’t sign up for direct debit, your account will also change to PrePay automatically.
    What are the benefits of having a PrePay Account?
    Apart from it being so much easier to use, there are a couple of changes to your EasyGo Account.

    You have access to your favourite charge points on the App and soon you will be able to book it in advance.
    You have access to your charging history.
    You will have access to notifications on your charging session, including notifications of when your car is charged.


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