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Last Week's Top Five Queries (22.04.2019 - 28.04.2019)

  • 29-04-2019 11:37am
    #1
    Irish Water: Niamh
    Company Representative Posts: 222 Verified rep ✭


    1. I am about to apply for a New Connection and I wish to know if a connection to my property is feasible, the timeframe involved, and what the associated costs will be. Can you help?

    We would recommend that you submit a Pre-Connection Enquiry form so that the feasibility of connecting to the mains and associated costs can be assessed for you. This form can be found here.

    Each new connection will be assessed on an individual basis and therefore we are unable to provide a time-frame for you.
    For more information on our connections process, please see this link.


    2. I wish to report a fault with a public tap.

    Please PM us with your full name, contact number & the location of this tap, and a member of our team will help.

    3. There are plastic barriers remaining on public property following works by Irish Water. Can these be removed please?

    Please PM us with your full name, contact number & the location of these barriers, and a member of our team will look into this for you.

    4. I can't find my Outside Stop valve. Where is this?

    If you cannot locate your external stop valve or a water meter next to your property, can you please PM the following details and a member of our team will look into this matter for you?

    - Name;
    - Contact number; and
    - Address.

    5. My landlord wishes me to pay a share of a water bill for an unmetered commercial premise in my building. Am I liable?

    If you are living in a domestic residence, you shouldn't be paying domestic charges via your landlord. As you have stated that there is no meter, your landlord would have received an assessed bill for the registered businesses and not the residential property.


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