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Smart tv wont connect via wifi to virgin media hub

  • 27-04-2019 8:40pm
    #1
    italodisco
    Registered Users, Registered Users 2 Posts: 1,426 ✭✭✭


    Hi folks,
    I moved to a new address, I've a new lg tv and it worked all along in the old address with sky hub.

    Tried to connect the tv to thw wifo network at home and im getting the error as per the screenshot attached.

    Password is correct, ive changed it in the hope it would make a difference but no joy...

    Any advice is appreciated


Comments

  • #2
    gar
    Registered Users, Registered Users 2 Posts: 1,135 ✭✭✭gar


    italodisco wrote: »
    Hi folks,
    I moved to a new address, I've a new lg tv and it worked all along in the old address with sky hub.

    Tried to connect the tv to thw wifo network at home and im getting the error as per the screenshot attached.

    Password is correct, ive changed it in the hope it would make a difference but no joy...

    Any advice is appreciated
    Try connect using WPS push button?


  • #3
    MAJJ
    Registered Users, Registered Users 2 Posts: 1,679 ✭✭✭MAJJ


    italodisco wrote: »
    Hi folks,
    I moved to a new address, I've a new lg tv and it worked all along in the old address with sky hub.

    Tried to connect the tv to thw wifo network at home and im getting the error as per the screenshot attached.

    Password is correct, ive changed it in the hope it would make a difference but no joy...

    Any advice is appreciated


    Saw a thread earlier today with an issue with LG TV and virgin. Will try and find and link it later


  • #4
    italodisco
    Registered Users, Registered Users 2 Posts: 1,426 ✭✭✭italodisco


    Tried the wps push button and the tv is not connectimg, just staying on the same message as attached

    Head wreck as i really dont fancy running an ethernet cable from the hall to the top of the staira


  • #5
    colm_mcm
    Registered Users, Registered Users 2 Posts: 73,544 ✭✭✭✭colm_mcm


    If all else fails you could try homeplugs


  • #6
    Darren 83
    Registered Users, Registered Users 2 Posts: 1,685 ✭✭✭Darren 83


    I know there are some known issues with Virgin and a new software update try using a wired connection and see if the same problem persists.


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  • #7
    AK55
    Registered Users, Registered Users 2 Posts: 10 ✭AK55


    Hi
    Did you get this sorted?
    I am having the same problem myself and getting same message.I can connect over phone hotspot ok . Have another LG which is connected to WIFI ok.


  • #8
    PCros
    Registered Users, Registered Users 2 Posts: 2,082 ✭✭✭PCros


    I have Virgin and we have an LG TV in the kids room and we have the exact same problem. Just stopped connecting one day.

    WPS push didn't work but WPS pin worked once but failed thereafter.

    Wondering if anyone got it sorted?


  • #9
    AK55
    Registered Users, Registered Users 2 Posts: 10 ✭AK55


    WPS pin worked last night.


  • #10
    PCros
    Registered Users, Registered Users 2 Posts: 2,082 ✭✭✭PCros


    AK55 wrote: »
    WPS pin worked last night.

    Was it still connected today?

    That worked one night but never worked again.


  • #11
    winston_1
    Registered Users, Registered Users 2 Posts: 1,688 ✭✭✭winston_1


    colm_mcm wrote: »
    If all else fails you could try homeplugs

    Never use those things. They cause interference to other users of the RF spectrum.


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  • #12
    lertsnim
    Registered Users, Registered Users 2 Posts: 9,894 ✭✭✭lertsnim


    winston_1 wrote: »
    Never use those things. They cause interference to other users of the RF spectrum.

    No complaints from anyone when I've used them.


  • #13
    AK55
    Registered Users, Registered Users 2 Posts: 10 ✭AK55


    No not connected today and WPS pin not working


  • #14
    tallaghtfornia
    Registered Users, Registered Users 2 Posts: 670 ✭✭✭tallaghtfornia


    I have the same issue as all the above and just gave up -

    I tried this and it worked for a while maybe it might be better for other users.

    1. Connect TV to your phone hot spot (It will connect straight away).
    2. Change your DNS settings to 8.8.8.8.
    3. Try reconnecting it to your Virgin Hub.


    I just went with the home plugs in the end.


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