Yellow plastic barriers along the Grand Canal

AndrewJRenko

Hello

Dublin City Council tell me that you own the yellow plastic barriers left along Herbert Place at the Grand Canal.

Can you please arrange to get these removed?

Regards

Andrew

Irish Water: Mairead

Hi,

Would you mind sending a PM with the following and we will follow up with our crews in the area?

- Your full name;
- Contact number; and
- The exact location of these barriers and when they were first in place.

Thanks,
Mairead

AndrewJRenko

Still there, a week later. Is there any news on when these will be cleared please?

Irish Water: Dylan

AndrewJRenko wrote: »

Hello

Dublin City Council tell me that you own the yellow plastic barriers left along Herbert Place at the Grand Canal.

Can you please arrange to get these removed?

Regards

Andrew

Hi,

Would you mind sending a PM with the following and we will follow up with our crews in the area?

- Your full name; and
- Contact number.

Thanks,
Dylan

AndrewJRenko

Irish Water: Dylan wrote: »

Hi,

Would you mind sending a PM with the following and we will follow up with our crews in the area?

- Your full name; and
- Contact number.

Thanks,
Dylan

I sent those details last week Dylan. Can you please just make appropriate arrangements to get these removed?

cursai

Why is a pm with personal details needed. There's photos attached. Just remove them or someone will fall over them and sue.

Irish Water: Daniel V

Hi AndrewJRenko,

Thank you for your message.

AndrewJRenko wrote: »

Irish Water: Dylan wrote: »

Hi,

Would you mind sending a PM with the following and we will follow up with our crews in the area?

- Your full name; and
- Contact number.

Thanks,
Dylan

I sent those details last week Dylan. Can you please just make appropriate arrangements to get these removed?

A member of our team will provide you with an update via PM shortly. 

Thanks, 
Daniel

Irish Water: Daniel V

Hi cursai,

Thank you for getting in touch.

cursai wrote: »

Why is a pm with personal details needed. There's photos attached. Just remove them or someone will fall over them and sue.

Personal details are required in order to raise an investigation under a person's name so that they may receive updates on an investigation. However, investigations can be raised anonymously.

If you have any further queries, please feel free to contact me.

Thanks,
Daniel

AndrewJRenko

And they're still there today - is anyone going to actually address this issue please?

https://streamable.com/a0owe

Irish Water: Niamh

Hi AndrewJRenko,

AndrewJRenko wrote: »

And they're still there today - is anyone going to actually address this issue please?

https://streamable.com/a0owe

Thanks for getting in touch and letting us know that these barriers are still in place.

A member of our team has sent you a PM regarding this matter.

Kind regards,
Niamh

AndrewJRenko

Irish Water: Niamh wrote: »

Hi AndrewJRenko,

AndrewJRenko wrote: »

And they're still there today - is anyone going to actually address this issue please?

https://streamable.com/a0owe

Thanks for getting in touch and letting us know that these barriers are still in place.

A member of our team has sent you a PM regarding this matter.

Kind regards,
Niamh

Thanks for the update. It really shouldn't take weeks to deal with a fairly simple matter like this. I'd appreciate anything you can do to escalate the matter to get it sorted.

Irish Water: Niamh

Hi AndrewJRenko,

AndrewJRenko wrote: »

Thanks for the update. It really shouldn't take weeks to deal with a fairly simple matter like this. I'd appreciate anything you can do to escalate the matter to get it sorted.

Thanks for your feedback and for your continued patience regarding this matter.
This is currently under investigation, and as soon as an update is received, a member of our team will be in touch with you.
Apologies again for the delay and any inconvenience caused.
Kind regards,
Niamh

cursai

Under investigation? What kind of circus is this? Pick up the barriers!!!!! The instant replies are hilarious

antodeco

Under GDPR, what is the legitimate business reason for the OP to provide you with personal details? I'm failing to understand why you need those details, and additionally, what way those details are being processed?

Irish Water: Mairead

Hi cursol and antodeco,

cursai wrote: »

Under investigation? What kind of circus is this? Pick up the barriers!!!!! The instant replies are hilarious

antodeco wrote: »

Under GDPR, what is the legitimate business reason for the OP to provide you with personal details? I'm failing to understand why you need those details, and additionally, what way those details are being processed?

This is currently with our crews and we have highlighted this matter to them. As this is a public forum, we are unable to provide exact details as to what is being undertaken, but rest assured we are looking into this.


Kind regards,
Mairead

average_runner

Currently with your crews?

Does your crew actual do any work.  All you have do, is get into a van with two people, carry the barriers to the van and drive back to your depot.  There is no need for an investigation. 

Maybe time to raise this on twitter and other media!!!!

Irish Water: Mairead

Hi,

We're sorry for any inconvenience caused and would like to assure you that we are investigating this matter as a priority.

As this is a public forum, we are unable to delve into the details of the investigation, however this is being looked into thoroughly.

Thanks,
Mairead

SuperS54

LOL, this is brilliant! Should we have a tribunal? How about an auld committee, always good to have a committee!

cursai

Assure, thoroughly, priority, ah that's grand sure! As long as those buzz words are used, everything will be okay. 

AndrewJRenko

Just to confirm that the dreaded barriers are gone - not sure who took them - Dublin City Council or Irish Water, but they're gone either way.

SuperS54

AndrewJRenko wrote: »

Just to confirm that the dreaded barriers are gone - not sure who took them - Dublin City Council or Irish Water, but they're gone either way.

More likely that they're in the canal...

Grab All Association

Travellers here in Thurles tend to use them as obstacles for horses. I'm sure there's travellers in Dublin who'd love these. Hintedy hint hint.