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If you get a cr adjustment but the bank takes the balance of the cr adjustment from y

  • 24-04-2019 8:11pm
    #1
    ToniD1234
    Registered Users, Registered Users 2 Posts: 1 ✭


    If I was owed an cr adjustment of €20 but the bank took €20 from my own balance before the cr adjustment was added i would be down €40, not sure if I am explaining this right.


Comments

  • #2
    Bank of Ireland: Lorna
    Closed Accounts Posts: 423 ✭✭Bank of Ireland: Lorna


    Hi ToniD1234

    Thanks for getting in touch.

    We are just a little unsure of your query, if you would like to PM us more details, we would be happy to help you further. Make sure you do not include any account information in order to protect your account.

    You can also send in an Ask a Question in the Service Desk menu option on www.365online.com and they will be happy to investigate this for you as they would have account access.

    Thanks,

    Lorna 


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