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Account fees deducted from student account

  • 19-04-2019 3:18pm
    #1
    Vijaykumar
    Registered Users, Registered Users 2 Posts: 1 ✭


    Hello,

    My account was debited with account fees twice, I'm a current master's student in DCU holding Account in DCU branch, Dublin - When enquired in branch regarding deduction they said itll be refunded but it's not done yet.

    It been more than 3-4 weeks, I'm waiting to get a refund.

    Please help.


Comments

  • #2
    Bank of Ireland: Jennifer
    Closed Accounts Posts: 490 ✭✭Bank of Ireland: Jennifer


    Vijaykumar wrote: »
    Hello,

    My account was debited with account fees twice, I'm a current master's student in DCU holding Account in DCU branch, Dublin - When enquired in branch regarding deduction they said itll be refunded but it's not done yet.

    It been more than 3-4 weeks, I'm waiting to get a refund.

    Please help.

    Hi There,

    Thanks for getting in touch with us here. Can we ask that you send us a PM with your contact details and the branch your account was opened in and we can certainly request for someone in the branch to give you a call on Tuesday when our branches reopen.

    Have a lovely Easter.

    Thanks Jen


  • #3
    Bank of Ireland: Jennifer
    Closed Accounts Posts: 490 ✭✭Bank of Ireland: Jennifer


    Vijaykumar wrote: »
    Hello,

    My account was debited with account fees twice, I'm a current master's student in DCU holding Account in DCU branch, Dublin - When enquired in branch regarding deduction they said itll be refunded but it's not done yet.

    It been more than 3-4 weeks, I'm waiting to get a refund.

    Please help.

    Hi There,

    Thanks for getting in touch with us here. Can we ask that you send us a PM with your contact details and the branch your account was opened in and we can certainly request for someone in the branch to give you a call on Tuesday when our branches reopen.

    Have a lovely Easter.

    Thanks Jen


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