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Camebridge Audio AUD300 cable

  • 16-04-2019 9:30am
    #1
    cocobryce2
    Registered Users, Registered Users 2 Posts: 13 ✭


    Hi,

    I bought this cable from yourselves a few years ago, but it's started to die on me, with the sound intermittently cutting out and a scratchy, distorted sound coming from speakers.

    Yesterday, I replaced them with generic cables that came with cd player, but they sound quite lame in comparison.

    The AUD300 comes with a lifetime warranty, unfortunately I don't have the receipt.

    Just wondering if there's anything you could do for me?


Comments

  • #2
    Richersounds.ie: DavidS
    Company Representative Posts: 4,581 ✭✭✭Richersounds.ie: DavidS


    cocobryce2 wrote: »
    Hi,

    I bought this cable from yourselves a few years ago, but it's started to die on me, with the sound intermittently cutting out and a scratchy, distorted sound coming from speakers.

    Yesterday, I replaced them with generic cables that came with cd player, but they sound quite lame in comparison.

    The AUD300 comes with a lifetime warranty, unfortunately I don't have the receipt.

    Just wondering if there's anything you could do for me?
    Hi cocobryce2,

    Could you please PM me with your details and I can find you on the system?

    Many thanks

    David


  • #3
    cocobryce2
    Registered Users, Registered Users 2 Posts: 13 ✭cocobryce2


    PM sent.


  • #4
    Richersounds.ie: DavidS
    Company Representative Posts: 4,581 ✭✭✭Richersounds.ie: DavidS


    cocobryce2 wrote: »
    PM sent.
    Thanks cocobryce2, I'll get back to you asap.

    Kind regards

    David


  • #5
    Richersounds.ie: John
    Company Representative Posts: 9,510 ✭✭✭Richersounds.ie: John


    Coco,

    I just spotted this thread and David's response to you - don't worry about posting back your cable - I'll just arrange to get you a new version out via courier over the next couple of days.

    you ,might pop us a line to say it has been received so I can take it off my never ending check list :) 

    Thanks again and as ever keep us posted if we can ever assist in anyway,

    ATVB,

    John Mc & Crew

    John McDonald / Managing Director / Richer Sounds Ireland / www.richersounds.ie / johnmc@richersounds.ie



  • #6
    cocobryce2
    Registered Users, Registered Users 2 Posts: 13 ✭cocobryce2


    Richersounds.ie: John wrote: »
    Coco,

    I just spotted this thread and David's response to you - don't worry about posting back your cable - I'll just arrange to get you a new version out via courier over the next couple of days.

    you ,might pop us a line to say it has been received so I can take it off my never ending check list :) 

    Thanks again and as ever keep us posted if we can ever assist in anyway,

    ATVB,

    John Mc & Crew
    Wow. Thanks very much guys!

    Excellent customer service, as always!


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  • #7
    cocobryce2
    Registered Users, Registered Users 2 Posts: 13 ✭cocobryce2


    That arrived today guys. Thanks again!!!


  • #8
    Richersounds.ie: Kenny
    Company Representative Posts: 17,589 ✭✭✭✭Richersounds.ie: Kenny


    cocobryce2 wrote: »
    That arrived today guys. Thanks again!!!
    Excellent News Cocobryce2 :D

    If you require anything in future please drop us a post.


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