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Last Week's Top Five Queries (08.04.2019 - 14.04.2019)

  • 15-04-2019 1:51pm
    #1
    Irish Water: Niamh
    Company Representative Posts: 222 Verified rep ✭


    1. My landlord is trying to charge me for water charges for my unmetered premises which is also connected to two businesses. Am I liable?

    If you are living in a domestic residence, you shouldn't be paying domestic charges via your landlord. As you have stated that there is no meter, your landlord would have received an assessed bill for the registered businesses and not the residential property.

    We hope this information helps, please feel free to get in touch if you have any further queries.


    2. My property is affected by rats coming up from the sewer. Can you help?

    Sorry to hear that you are experiencing this.

    Please PM us with your full name, address & contact number, and a member of our team will look into this for you.

    3. Can you tell me the water hardness in my area?

    As hard water has no associated health risks, we do not measure for levels of water hardness in specific areas.
    More information about water hardness can be found here.

    4. My property has no outside stop valve. Can you help?

    Would you mind sending a PM with the following details and we can look into this for you?

    - Full name;
    - Full address; and
    - Contact number.

    5. I have sent a few emails regarding the sale of my property and I’m waiting on a response. Can you help?

    If you send a PM with the following details, we will be happy to follow up:
    - Your full name;
    - Full address;
    - Email address; and
    - Contact number.


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