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Laptop won't accept correct password.

  • 12-04-2019 9:28pm
    #1
    Tired Gardener
    Closed Accounts Posts: 456 ✭✭


    I was wondering if anyone can help, I was using the family laptop an hour ago, everything is fine. Turn it off, go to start it up again and now it isn't accepting the login password. I have checked that it is typed in correctly, Number Lock key, caps lock

    No joy.

    It is Windows 7 if that helps.

    Thanks in advance.


Comments

  • #2
    Victor
    Registered Users, Registered Users 2 Posts: 78,580 ✭✭✭✭Victor


    Might there be keyboard damage?


  • #3
    Tired Gardener
    Closed Accounts Posts: 456 ✭✭Tired Gardener


    Victor wrote: »
    Might there be keyboard damage?

    Thanks for the advice.

    Tried the on-screen keyboard and it doesn't work either, also tried turning the internet off to circumnavigate any updates that might get in the way, all no joy.

    I am for some reason unable to start it in safe mode, from what I remember to get that pressing f8 while it is turning on is how to access safe mode.


  • #4
    davidod1
    Registered Users, Registered Users 2 Posts: 343 ✭✭davidod1


    You might consider looking at this: https://www.appgeeker.com/recovery/recover-windows-7-passwords.html


  • #5
    dhaughton99
    Registered Users, Registered Users 2 Posts: 1,696 ✭✭✭dhaughton99


    Is the username correct?


  • #6
    goldenhoarde
    Registered Users, Registered Users 2 Posts: 863 ✭✭✭goldenhoarde


    Tired Gardener wrote: »
    I was wondering if anyone can help, I was using the family laptop an hour ago, everything is fine. Turn it off, go to start it up again and now it isn't accepting the login password. I have checked that it is typed in correctly, Number Lock key, caps lock

    No joy.

    It is Windows 7 if that helps.

    Thanks in advance.

    Try typing the password in the user name box to verify it as if the keyboard layout got changed for example @ could change to "

    And verify the username


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  • #7
    Wheety
    Registered Users, Registered Users 2 Posts: 5,516 ✭✭✭Wheety


    Can you see the password after it's entered rather than just the masked password (Usually dots or *).

    As goldenhoarde says, it could have changed to US layout. @ and " switched are usually an obvious sign


  • #8
    Tired Gardener
    Closed Accounts Posts: 456 ✭✭Tired Gardener


    I have checked to ensure the keyboard layout is set to Qwerty. The language is set to UK English, and the password is showing as being correct when I view password.


  • #9
    MarkR
    Moderators, Regional Midwest Moderators Posts: 11,183 Mod ✭✭✭✭MarkR


    Tired Gardener wrote: »
    I have checked to ensure the keyboard layout is set to Qwerty. The language is set to UK English, and the password is showing as being correct when I view password.


    Then perhaps someone changed the password


  • #10
    Tired Gardener
    Closed Accounts Posts: 456 ✭✭Tired Gardener


    No, it was used less than an hour before the issue occurred. I haven't left the room and no one has been in the room.


  • #11
    MarkR
    Moderators, Regional Midwest Moderators Posts: 11,183 Mod ✭✭✭✭MarkR


    Tired Gardener wrote: »
    No, it was used less than an hour before the issue occurred. I haven't left the room and no one has been in the room.

    No space before password or username? What message are you getting?


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  • #12
    Erik Shun
    Closed Accounts Posts: 534 ✭✭✭Erik Shun


    Common enough issue.. corruption I'm thinking from your description


  • #13
    dhaughton99
    Registered Users, Registered Users 2 Posts: 1,696 ✭✭✭dhaughton99


    Try switch user then .\username and password

    Was it ever on a domain?


  • #14
    Savage_Henry
    Registered Users, Registered Users 2 Posts: 371 ✭✭Savage_Henry


    is it this problem?

    maxresdefault.jpg


  • #15
    Doctors room ghost
    Registered Users, Registered Users 2 Posts: 4,837 ✭✭✭Doctors room ghost


    Tired Gardener wrote: »
    No, it was used less than an hour before the issue occurred. I haven't left the room and no one has been in the room.



    I reckon a ghost changed your password when you went making tay.
    Type in ghost or else boooooooo see does that work


  • #16
    New Home
    Moderators, Arts Moderators, Recreation & Hobbies Moderators, Social & Fun Moderators Posts: 77,366 Mod ✭✭✭✭New Home


    I don't know if it'll help, but on a tablet with Windows 10 sometimes the all caps key gets "reversed" but it's not visible until you try to type - so, it looks like you've the caps lock on (the light is on), but it actually types in lower key, and vice versa. Could that have happened with your laptop, too?


  • #17
    Tired Gardener
    Closed Accounts Posts: 456 ✭✭Tired Gardener


    For some reason I can't access safe mode, it is Windows 8.1 not 10 as I originally thought.

    I have up dated the password on Microsoft via a mobile and neither of the passwords are being accepted.

    Have tried the following methods to start in safe mode: F8, function +F8, shift key, F11, and F12 while rebooting. It just opens in to Guest account.

    Without access to the administratior account there is nothing I can do to change the settings.

    It is a Lenovo G50 Laptop.

    I am stressed, if anyone can give some reasonable help that would be greatly appreciated.


  • #18
    This is it
    Registered Users, Registered Users 2 Posts: 5,874 ✭✭✭This is it


    davyboy1975 wrote: »
    Go into network settings and click on forget network. Then try reconnecting to it with your password

    Internet isn't the issue...


  • #19
    mordeith
    Registered Users, Registered Users 2 Posts: 5,278 ✭✭✭mordeith


    1Restart your PC. When you get to the sign-in screen, hold the Shift key down while you select Power > Restart.
    After your PC restarts to the Choose an option screen, select Troubleshoot > Advanced options > Startup Settings > Restart.
    After your PC restarts, you'll see a list of options. Select 4 or F4 to start your PC in Safe Mode. Or if you'll need to use the Internet, select 5 or F5 for Safe Mode with Networking.


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