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Add Mortgage Acc to Banking 365

  • 08-04-2019 9:31am
    #1
    DrBass
    Registered Users, Registered Users 2 Posts: 92 ✭✭


    Hello,

    I have added my Mortgage Acc to Banking 365 using the Service Desk in the last weeks, but it is not showing up on my 365 Account.

    Can you please advice how this can be set up?

    Many thanks


Comments

  • #2
    Bank of Ireland: Lorna
    Closed Accounts Posts: 423 ✭✭Bank of Ireland: Lorna


    Hi there DrBass,

    Thanks for getting in touch with us here today.

    We are currently experiencing a delay when adding additional accounts to online profiles. As long as both addresses are identical there should be no issue.

    Apologies for the inconvenience.

    Thanks,

    Lorna


  • #3
    DrBass
    Registered Users, Registered Users 2 Posts: 92 ✭✭DrBass


    Bank of Ireland: Lorna wrote: »
    Hi there DrBass,

    Thanks for getting in touch with us here today.

    We are currently experiencing a delay when adding additional accounts to online profiles. As long as both addresses are identical there should be no issue.

    Apologies for the inconvenience.

    Thanks,

    Lorna
    Thanks Lorna, Can this be fast tracked somehow? What are current estimated times when adding accounts? 


  • #4
    Bank of Ireland: Jennifer
    Closed Accounts Posts: 490 ✭✭Bank of Ireland: Jennifer


    DrBass wrote: »
    Thanks Lorna, Can this be fast tracked somehow? What are current estimated times when adding accounts? 


    We are experiencing a high volume of requests to add accounts, please do bear with us while we work through this as quickly and effectively as we can.

    Thanks Jen


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