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Eircom email problems

  • 01-04-2019 3:48pm
    #1
    MaggH
    Registered Users, Registered Users 2 Posts: 1 ✭


    Hi there. I've been having occasional problems with this for a couple of years where my eircom.net email address just stops working - usually it stops sending which means it's the outgoing server that's the problem. It usually rights itself but on Friday both my microsoft outlook email and iphone email stopped sending emails so I deleted the accounts in each and reinstalled using the same settings that I've always used. Now it won't even install so I can't receive or send email so the problem seems to be sticking around this time.

    My service provider is Vodafone and I change the outgoing server to mail.vodafone.ie - I haven't had to make any changes to server ports before but searching online would suggest I may have to look at that - the iphone area to do that is not clear though when I can't even install the account.

    The message that come up on the phone when I try to install is 'The SMTP server mail1.eircom.net is not responding. Check your network connection and that you entered the correct information in the Outgoing Mail Server field'. This message comes up whether I use the eircom or vodafone server.

    Help please!


Comments

  • #2
    java
    Registered Users, Registered Users 2 Posts: 319 ✭✭java


    mail.vodafone.ie looks like it has been closed down:

    https://www.boards.ie/ttfpost/109678209

    You will probably need to use the webmail version of your eircom.net email, or any other options eir might have.


  • #3
    notahappycamper
    Registered Users, Registered Users 2 Posts: 2,141 ✭✭✭notahappycamper


    MaggH wrote: »
    Hi there. I've been having occasional problems with this for a couple of years where my eircom.net email address just stops working - usually it stops sending which means it's the outgoing server that's the problem. It usually rights itself but on Friday both my microsoft outlook email and iphone email stopped sending emails so I deleted the accounts in each and reinstalled using the same settings that I've always used. Now it won't even install so I can't receive or send email so the problem seems to be sticking around this time.

    My service provider is Vodafone and I change the outgoing server to mail.vodafone.ie - I haven't had to make any changes to server ports before but searching online would suggest I may have to look at that - the iphone area to do that is not clear though when I can't even install the account.

    The message that come up on the phone when I try to install is 'The SMTP server mail1.eircom.net is not responding. Check your network connection and that you entered the correct information in the Outgoing Mail Server field'. This message comes up whether I use the eircom or vodafone server.

    Help please!

    Try mail.iol.ie


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