Emergency tax due to employers fault

nuvene

I started a new job two months ago where I get paid monthly and both times I’ve got emergency taxed.
Before starting this job I ceased employment with my old job, and added in my new one with the employee reg no so I wasn’t expecting to be emergency taxed at all.
Revenue have stressed that the problem isn’t with me or them but with my new employers payroll. However there’s no direct line for me to contact payroll so I need to email someone to email someone else who has to email payroll. Eventually they got back and said they logged the complaint and can’t do an advance payment before my April payment at the end of the month as they don’t know what I exactly should/shouldn’t have got taxed.
My manager doesn’t know much about it, and she had told me after the first month it is all fixed

I now have no money, and don’t know what rights I have and how to go about correctly speaking up. Am I meant to just wait and hope it’s fixed for next month or can I demand they pay me back the emergency tax now?

dennyk

You'd have to wait until they've straightened out your tax status, and then they should be refunding your excess tax withholdings on your next paycheque. Until they've properly input the info from the Revenue Payroll Notification that Revenue would have provided them and used that to recalculate your tax deductions, they can't issue you a refund as they won't know how much you were overcharged.

Even if your company outsources their payroll processing, there should be someone there who's in charge of managing that service on your end; see if you can find out who that is from your HR department and chase them down to make sure they get it sorted before your April pay date and you should at least get the refund then.

You can try to convince them to give you the refund early if they have corrected your tax info already, but they may not want to go through the trouble of issuing a mid-cycle payment, and there really isn't anything you can do to force them to do so that would be any quicker than just waiting for your next normal pay cycle, unfortunately. You could ask your management or HR if the company could possibly provide any sort of pay advance to help cover you until then, but that isn't really typical and may not be something they'd be willing to do.

brightspark

Making demands when just two months into a job isn't really advisable, they might decide that you are a trouble maker (even though you probably are not).

Not sure how long you have been working or your financial situation but you really need to start saving and have at least one month's salary (and possibly more) as a buffer against unexpected expenses or late/lost earnings.