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Shipping recommendation: Amazon DE

  • 22-03-2019 04:26PM
    #1
    spuddy
    Registered Users, Registered Users 2 Posts: 861 ✭✭✭


    I purchased a product which turned out to be defective from Amazon DE. As they can't produce a pre-paid shipping label for Ireland, I need to return to item at my expense, which they will then reimburse.

    Has anyone done this before, and if so, which company did you use?


Comments

  • #2
    dudara
    Registered Users, Registered Users 2 Posts: 33,518 ✭✭✭✭dudara


    Moved to Online Buying & Auctions

    dudara


  • #3
    nava
    Registered Users, Registered Users 2 Posts: 4,739 ✭✭✭nava


    It will depend on the size and weight, you can get some quotes from Parcel2Go, Anpost, etc


  • #4
    spuddy
    Registered Users, Registered Users 2 Posts: 861 ✭✭✭spuddy


    In the end I found DPD to be competitive & Amazon refunded the costs as soon as I sent them the invoice!


  • #5
    my3cents
    Closed Accounts Posts: 9,762 ✭✭✭my3cents


    spuddy wrote: »
    In the end I found DPD to be competitive & Amazon refunded the costs as soon as I sent them the invoice!

    I wound't have been too bothered about finding a competitive price. I sent something back with AnPost once and it cost €60 something and I only expected Amazon to pay something towards the cost (like what it would have cost them) but they paid the lot no problem.


  • #6
    spuddy
    Registered Users, Registered Users 2 Posts: 861 ✭✭✭spuddy


    my3cents wrote: »
    I wound't have been too bothered about finding a competitive price. I sent something back with AnPost once and it cost €60 something and I only expected Amazon to pay something towards the cost (like what it would have cost them) but they paid the lot no problem.

    As far as I know under EU rules, they're obliged to pick up whole the tab. That being said, I didn't want to take the p***, took me 10 mins to search for a few quotes.


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