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.iol email

  • 21-03-2019 10:48am
    #1
    m8
    Registered Users, Registered Users 2 Posts: 905 ✭✭✭


    Is this email I got genuine saying you are now taking over iol email servers?

    What is the long term plan as regards charging for the service?


Comments

  • #2
    [Deleted User]
    Posts: 0 ✭ [Deleted User]


    m8 wrote: »
    Is this email I got genuine saying you are now taking over iol email servers?

    What is the long term plan as regards charging for the service?
    Yes we are taking over all of the legacy free email services from IOL, EsatClear and OceanFree 
    See: https://blacknight.blog/blacknight-is-taking-over-the-iol-esat-oceanfree-email-services.html

    We intend to continue offering the service for the foreseeable future and have committed to not charging anything for the next 12 months:
    https://www.blacknight.com/savemyemail/

    If you have any questions please let us know, though for account specific queries please channel them via our Helpdesk

    Michele


  • #3
    m8
    Registered Users, Registered Users 2 Posts: 905 ✭✭✭m8


    Something has changed as I no longer getting my iol email, this is very important to me as this is my main email address. The server I was getting email from was pop.iol.ie

    Do I need to change servers as I was not informed of this?

    Have checked the FAQ and can't see anything about it?

    Maybe there is a fault.

    Ok I figured it out by access the webmail at the new address and found the email you sent me.
    How was I going to get this email with the details after you moved my account...lol


  • #4
    Spocker
    Moderators Posts: 6,900 ✭✭✭Spocker


    m8 wrote: »
    Something has changed as I no longer getting my iol email, this is very important to me as this is my main email address. The server I was getting email from was pop.iol.ie

    Do I need to change servers as I was not informed of this?

    Have checked the FAQ and can't see anything about it?

    Maybe there is a fault.
    The new mail server details are here: https://help.blacknight.com/hc/en-us/articles/360000572097-Mail-server-settings-for-BT-legacy-email-accounts-

    According to this you needed to opt-in within 30 days, did you do that?


  • #5
    [Deleted User]
    Posts: 0 ✭ [Deleted User]


    m8 wrote: »
    Something has changed as I no longer getting my iol email, this is very important to me as this is my main email address. The server I was getting email from was pop.iol.ie

    Do I need to change servers as I was not informed of this?

    Have checked the FAQ and can't see anything about it?

    Maybe there is a fault.

    Ok I figured it out by access the webmail at the new address and found the email you sent me.
    How was I going to get this email with the details after you moved my account...lol
    If you're still having issues please contact our helpdesk and they'll be able to see if your email was moved over to us fully or not.
    Please provide the IOL email address you're having the issues with.

    Michele


  • #6
    tadgh
    Registered Users, Registered Users 2 Posts: 355 ✭✭tadgh


    Have transferred my IOL email over to Blacknight.
    Am receiving incoming mail OK, but cannot send emails.
    Various error messages.
    1. Recipient rejected by Server
    2. Relay error

    I am using webmail.email.hosting as my outgoing SMTP Server.
    Any ideas?


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  • #7
    [Deleted User]
    Posts: 0 ✭ [Deleted User]


    tadgh wrote: »
    Have transferred my IOL email over to Blacknight.
    Am receiving incoming mail OK, but cannot send emails.
    Various error messages.
    1. Recipient rejected by Server
    2. Relay error

    I am using webmail.email.hosting as my outgoing SMTP Server.
    Any ideas?
    Please contact our helpdesk and they'll be able to advise
    Michele


  • #8
    m8
    Registered Users, Registered Users 2 Posts: 905 ✭✭✭m8


    Spocker wrote: »
    m8 wrote: »
    Something has changed as I no longer getting my iol email, this is very important to me as this is my main email address. The server I was getting email from was pop.iol.ie

    Do I need to change servers as I was not informed of this?

    Have checked the FAQ and can't see anything about it?

    Maybe there is a fault.
    The new mail server details are here: https://help.blacknight.com/hc/en-us/articles/360000572097-Mail-server-settings-for-BT-legacy-email-accounts-

    According to this you needed to opt-in within 30 days, did you do that?
    Yes opted in now and all working, thanks.


  • #9
    mossie
    Registered Users, Registered Users 2 Posts: 2,310 ✭✭✭mossie


    I opted in to this but when I try to login it fails. I can't see any option for lost password or such.


  • #10
    pizzahead77
    Registered Users, Registered Users 2 Posts: 2,383 ✭✭✭pizzahead77


    mossie wrote: »
    I opted in to this but when I try to login it fails. I can't see any option for lost password or such.
    you should contact their helpdesk


  • #11
    [Deleted User]
    Posts: 0 ✭ [Deleted User]


    If any of you are having issues please contact our helpdesk


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