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Free calls, being charged

19-03-2019 02:23PM

#1

naasrd

Registered Users, Registered Users 2 Posts: 2,408 ✭✭✭

Join Date: January 2010

Posts: 2241

Hi, I'm on a €20 top up free calls bundle and have been charged for some calls to 087 numbers. Is there a number I can call to get a refund?

0

Comments

#2 19-03-2019 02:38PM

eir: Grainne

Closed Accounts Posts: 798 ✭✭✭

Join Date: December 2018

Posts: 783

naasrd wrote: »

Hi, I'm on a €20 top up free calls bundle and have been charged for some calls to 087 numbers. Is there a number I can call to get a refund?

Hi naasrd,

If you could PM the following details I can look into this for you.
1. Mobile Number
2. Registered Name
3. PIN Number
4. Are you the Account Holder?

Thanks,
Grainne

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