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Eir Vision Go - Can't swap devices

  • 08-03-2019 7:50pm
    #1
    skillbane
    Registered Users, Registered Users 2 Posts: 18 ✭


    I last swapped a device on 28th January and haven't lost access to both devices I've been waiting ever since to register my new phone but it keeps coming up saying I've used my monthly swap and to wait until next month to register. Why does this happen?


Comments

  • #2
    eir: Linzi
    Closed Accounts Posts: 527 ✭✭✭eir: Linzi


    skillbane wrote: »
    I last swapped a device on 28th January and haven't lost access to both devices I've been waiting ever since to register my new phone but it keeps coming up saying I've used my monthly swap and to wait until next month to register. Why does this happen?
    Hi skillbane 

    Can you pm me the following information and I will look into this for you.

    Name
    Account Number
    1st line of address
    DOB
    Are you the account holder?

    Regards ~

    Linzi


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