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Eir

  • 07-03-2019 7:14pm
    #1
    cromwellm
    Registered Users, Registered Users 2 Posts: 2 ✭


    Omg absolutely disgusted. Eir confirmed by email that my new account or order was unsuccessful due to credit rating and cannot be detailed as to why until written request has been sent in.
    I am bank staff, I know how important credit rating is. My credit rating is 100% perfect, I am in a full time job with a decent salary,14yrs pls.
    What the hell? I am fuming.
    I just need a new phone line for our new home.


Comments

  • #2
    tuxy
    Closed Accounts Posts: 14,983 ✭✭✭✭tuxy


    Why not go with one of the many alternative companies that will provide the same service on the same network but with better customer support?


  • #3
    eir: Grainne
    Closed Accounts Posts: 798 ✭✭✭eir: Grainne


    cromwellm wrote: »
    Omg absolutely disgusted.  Eir confirmed by email that my new account or order was unsuccessful due to credit rating and cannot be detailed as to why until written request has been sent in.
    I am bank staff, I know how important credit rating is. My credit rating is 100% perfect, I am in a full time job with a decent salary,14yrs pls.
    What the hell? I am fuming.
    I just need a new phone line for our new home.
    Hi cromwellm, 

    I am very sorry to hear about your experience to date.


    Unfortunately, we would be unable to access why this order was rejected as our credit control department would be the only department that can see the reason behind this.


    You will need to write into the following address to discuss this further:


    eir Credit Vetting
    Unit B
    West Cork Technology Park
    Clonakilty
    Co. Cork



    I do apologise for any inconvenience caused.


    Thanks,
    Grainne


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