dish installed on chimney

Stoner

Hi my mother's neighbor has installed a dish on a shared chimney. It is even installed on my mother's side of the chimney.

It's a sky install

Do they need to ask for permission?

Is this allowed it's on her side?

Everyone else including my mother has the dish at the back of the house, it seem to be just a lazy option by the installer

Thank you for your help

Stoner

sugarman wrote:

Could be something obstructing the line of sight and it needs the extra elevation on the roof.

Doubt it. Do you know it's allowed or not ?

sweetie

Stoner wrote:

Doubt it. Do you know it's allowed or not ?

If it's on your property then it's not allowed.

blackbox

Sky are normally reluctant to install on a chimney.

Is it actually causing you a problem?

1874

blackbox wrote: »

Sky are normally reluctant to install on a chimney.

Is it actually causing you a problem?

Does it matter, its on their property, its obviously had some damage (drilling) to facilitate this. Cant understand why anyone would not think there could be an easier location to fix a dish to, wouldnt be that inclined to want to attach to a chimney.

Would you be happy if I came along and flung a bag of tools onto the bonnet of your car? doesnt really affect you, except the cost of getting it fixed, how would you feel If I drilled some holes in your bonnet? its just the cost, to you, it wont hinder you driving your car.

Stoner

It's not on their property.

It's a shared chimney, installed on her side. At best it's a party wall

It doesn't look good at all. It could be installed at the back like her own is

I'm asking if it is allowed,

Not of it bothers her or not, it's her house.

Drilling and bolting to a chimney is not good practice imo. There reasons they did it was because the last one was on the front on a big pole that blew down, it's windy it could easily blow down again this time it might damage the chimney on her side.

It should just be installed on the sheltered wall at the back of the house like the neighbours either side

But I'm asking the installers here if you can install a dish on a shared chimney without permission.

Note there is no technical need to do this bar the fact the the want a handy cable run down front of the house.

I've installed dishes before .

NickNickleby

Hi,

saw this mentioned elsewhere so found a link to it:

http://www.citizensinformation.ie/en/housing/planning_permission/planning_perm_altering_a_house.html

in particular note:

"A satellite dish (up to 1 metre in diameter, and no higher than the top of the roof) at the back or side of the house (a dish on the front needs planning permission). Only one dish may be erected on a house."

I recall some years ago, SKY installed a dish on the front of a chimney on our road. Everyone remarked on it, and obviously someone must have complained, because within a couple of weeks it was moved. It was pretty obvious it was a lazy solution for the cable run. it was like a clothes line draped over the gutter and down the front of the house.

HTH

Samuel T. Cogley

Sky won't install over a pitched roof going by their T&Cs. As for cable runs they'll just lob it over the roof from the back.

Stoner

Samuel T. Cogley wrote:

Sky won't install over a pitched roof going by their T&Cs. As for cable runs they'll just lob it over the roof from the back.

Yes I've seen that done many times

Sleeper12

Stoner wrote:

Do they need to ask for permission?

If they drilled I'd expect to be asked permission first. Law or no law it's the polite thing to do.

I'm pretty certain that they no longer drill the chimney. Old chimney can crack & break. Last I heard they strap the dish to the chimney. This causes no damage. Still can't answer if they need permission though. If it's not drilled I don't think considered a permanent structure.

Stoner

@sleeper thank you.

TBH I don't know if it's drilled or not. Will check at the weekend. She won't know

Kevin Finnerty

If it's on your mother's side ask them to move it. Regardless of permission or not it's not their property.

Stoner

NickNickleby wrote:

saw this mentioned elsewhere so found a link to it:

Thank you very much for the link.

lgs 4

Are you sure its Sky dish, not an old analogue 19e Astra dish? The dishes for Astra 19e back in the day where put on the chimneys

byte

lgs 4 wrote: »

Are you sure its Sky dish, not an old analogue 19e Astra dish? The dishes for Astra 19e back in the day where put on the chimneys

Seems to me to be a very recent installation and not one from analogue days years/decades ago!

I'm surprised that he just didn't put it on the back wall like the neighbours, even if it meant a longer cable run. Still be handier IMO than all the effort of setting up roofing ladders and carting everything up. Ignoring the fact that it's the most tidy and best-practice thing to do, putting it on the back wall.

Stoner

lgs 4 wrote:

Are you sure its Sky dish, not an old analogue 19e Astra dish? The dishes for Astra 19e back in the day where put on the chimneys

Yes just check drilled and bolted completely on her side of the chimney Nothing but fields behind .

Works completed in the past few days.

Would have been on her roof doing it too. It's just the lazy option.

Would I contact sky or the neighbor about it?

St Senan

Stoner wrote: »

Yes just check drilled and bolted completely on her side of the chimney Nothing but fields behind .

Works completed in the past few days.

Would have been on her roof doing it too. It's just the lazy option.

Would I contact sky or the neighbor about it?

You could phone Sky but unless you have the job reference installation number then your probably at nothing, You could also phone the contract company they use for installations Sierra Communications but again unless you have the Job number they again might not help you. There has been a few posts here over the years from a posters in the same situation as yourself/ mother.
https://www.boards.ie/search/submit/?sort=best&date_to=&date_from=&query=Dish++Neighbours+chimney&forum=55

Sleeper12

Stoner wrote: »

Yes just check drilled and bolted completely on her side of the chimney Nothing but fields behind .

Works completed in the past few days.

Would have been on her roof doing it too. It's just the lazy option.

Would I contact sky or the neighbor about it?

With Data protection & all of that I'd say Sky won't talk to you. The Dish is now your neighbors property so I would suggest asking the neighbor to ring Sky. Secret Sky Freephone number: 1800 927 476 Once she rings & gives permission for them to talk to you you can ring with a ref number I think.

Stoner

Sleeper12 wrote:

With Data protection & all of that I'd say Sky won't talk to you. The Dish is now your neighbors property so I would suggest asking the neighbor to ring Sky. Secret Sky Freephone number: 1800 927 476 Once she rings & gives permission for them to talk to you you can ring with a ref number I think.

Sound.

It's on my mother's property though. But I'll take it form here thank you.

Former Former

Could just be a Freesat dish in which case Sky have nothing to do with it. In fact, if it's a dodgy installation job, it probably wasn't Sky.

Sleeper12

Former Former wrote: »

Could just be a Freesat dish in which case Sky have nothing to do with it. In fact, if it's a dodgy installation job, it probably wasn't Sky.

Last time I got a new dish about 10 years ago the Sky installer said they were no longer allowed to drill chimneys. He strapped mine to the chimney & its been good ever since.



If it's drilled I'm guessing not a Sky dish unless they changed the rules again

FRIENDO

Stoner wrote: »

Yes just check drilled and bolted completely on her side of the chimney Nothing but fields behind .

Works completed in the past few days.

Would have been on her roof doing it too. It's just the lazy option.

Would I contact sky or the neighbor about it?

I would inform the neighbour and ask them to remove the dish, I would also check my roof and chimney for any possible damage

If they fail to remove it, I would remove it myself, taking photos first, proving it was on your property - preempting any future claim.

1874

FRIENDO wrote: »

I would inform the neighbour and ask them to remove the dish, I would also check my roof and chimney for any possible damage

If they fail to remove it, I would remove it myself, taking photos first, proving it was on your property - preempting any future claim.

That would be my concern, I had a well known broadband/tv service provider damage part of my roof, even though they werent on it, I think they bashed the side tile with their ladder, they outright claimed they ddnt do it even though there was a chip of broken tile and the slate from under it was on the ground right after he was working there.
Its this kind of thing with neighbours where they go for the easy route or dont care how work gets done too, my cnut of a neighbour spray painted his house, front and back, cars in driveway, did he knock to say he'd cover our windows or if we would move our cars, did he fcuk. Ignorant and selfish.

dodzy

Far easier to install on rear of house in this case, no roof ladder, harness, etc. my money is on a non-sky installer. No way those sky contractors would be drilling chimneys these days.

Samuel T. Cogley

Samuel T. Cogley wrote: »

Sky won't install over a pitched roof going by their T&Cs. As for cable runs they'll just lob it over the roof from the back.

What sky say and what installers will do are not always the same thing. I’ve had a two different satellite installers working on behalf of sky put a dish on the chimney of two story houses without even a hint of not wanting to. Neither used roof ladders or harnesses either, didn’t even secure the ladder going up I held it.

beer enigma

Bigger issue is that it may invalidate part of her house insurance.

There have been cases where a dish has been caught in the wind and dislodged some bricks or even the whole chimney and the insurers have refused to pay out.

Not sure how that would stand on a shared chimney but the fact its on your Mothers side may imply consent (even though she obviously hasn't).

MyHair

It's strange that the installer decided to drill the chimney as the normal process is to wrap a wire coil around the chimney and attach a bracket and pole. Like this: https://i.imgur.com/bnG9PVo.jpg

And as far as I know, Sky installers are very reluctant to put dishes up very high, let alone on a chimney. Are you sure it wasn't a local installer?

Stoner

This is all sorted now.

I went through Sky here and didn't get anywhere initially

I went online and got the number for complaints. It was a UK call centre

I left a few messages but they genuinely seemed to get lost as i had an agents name and issue tracking number.

I sent a photo in. They sorted it out last week, and checked with my mother to see if she was happy with the new location

(It's still on the chimney but at the back and on the neighbors side and can't be seen from the front) the cable runs down the neighbors roof now and is no longer tucked under her tiles.

It's still drilled and still on the chimney but on the other side at the back.

She was happy with that although they did it first and checked afterwards, it's a small dish.


Overall Sky were very good. They did tell the neighbors that we'd complained rather than say it was a random QA check on the installer like I asked, but that's not a big deal here.

The neighbor has since said sorry about it, said they never asked it to be installed there in the first place.

The installer was polite to my mother she's happy now. It was a genuine case of someone taking the easy option, possibly thought an elderly woman on her own wouldn't notice or complain.

Sleeper12

Thanks for the update. I hate the threads without a proper ending