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Thank you Eir: Linzi for all your help!

  • 06-03-2019 11:35am
    #1
    artheb
    Registered Users, Registered Users 2 Posts: 106 ✭✭


    Hello Linzi and Eir boards.ie team,

    I would like to officially thank you for all the help with my upgrade to FTTH. I spent endless hours on the phone being transferred form one department to another without any resolution. I was hopeless...

    I logged my issue here on boards.ie eir forum and I got a top class customer service from eir: Linzi. 
    Linzi has helped in sorting out the account issues, been very responsive every time I followed up and provided clear up updates.  The whole Eir should learn from you guys here. Keep up good work!

    Thanks!


Comments

  • #2
    eir: Linzi
    Closed Accounts Posts: 527 ✭✭✭eir: Linzi


    artheb wrote: »
    Hello Linzi and Eir boards.ie team,

    I would like to officially thank you for all the help with my upgrade to FTTH. I spent endless hours on the phone being transferred form one department to another without any resolution. I was hopeless...

    I logged my issue here on boards.ie eir forum and I got a top class customer service from eir: Linzi. 
    Linzi has helped in sorting out the account issues, been very responsive every time I followed up and provided clear up updates.  The whole Eir should learn from you guys here. Keep up good work!

    Thanks!
    Hi artheb

    You're more than welcome.  Thank you for the positive feedback, much appreciated.

    Linzi


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