Advertisement
If you have a new account but are having problems posting or verifying your account, please email us on hello@boards.ie for help. Thanks :)
Hello all! Please ensure that you are posting a new thread or question in the appropriate forum. The Feedback forum is overwhelmed with questions that are having to be moved elsewhere. If you need help to verify your account contact hello@boards.ie
Hi there,
There is an issue with role permissions that is being worked on at the moment.
If you are having trouble with access or permissions on regional forums please post here to get access: https://www.boards.ie/discussion/2058365403/you-do-not-have-permission-for-that#latest

What Email/Address to send notification of cancellation in writing to?

  • 04-03-2019 9:13am
    #1
    reap-a-rat
    Registered Users, Registered Users 2 Posts: 1,007 ✭✭✭


    Hi,

    Eir is way too expensive for my broadband and phone line bundle so I want to give 30 days notice to cancel but I can't get through on 1901 and the chat people won't give me the address either. Where do I send my notice to? Why is it so difficult to cancel?

    Kind regards,
    Another unhappy customer


Comments

  • #2
    eir: Linzi
    Closed Accounts Posts: 527 ✭✭✭eir: Linzi


    reap-a-rat wrote: »
    Hi,

    Eir is way too expensive for my broadband and phone line bundle so I want to give 30 days notice to cancel but I can't get through on 1901 and the chat people won't give me the address either. Where do I send my notice to? Why is it so difficult to cancel?

    Kind regards,
    Another unhappy customer
    Hi reap-a-rat 

    We are sorry to lose you as a customer.  You can click here to view our cancellations address. 

    Kind regards

    Linzi


  • #3
    reap-a-rat
    Registered Users, Registered Users 2 Posts: 1,007 ✭✭✭reap-a-rat


    eir: Linzi wrote: »
    reap-a-rat wrote: »
    Hi,

    Eir is way too expensive for my broadband and phone line bundle so I want to give 30 days notice to cancel but I can't get through on 1901 and the chat people won't give me the address either. Where do I send my notice to? Why is it so difficult to cancel?

    Kind regards,
    Another unhappy customer
    Hi reap-a-rat 

    We are sorry to lose you as a customer.  You can click here to view our cancellations address. 

    Kind regards

    Linzi
    Hi Linzi,

    The only address I see here is for switching. I'm not switching. I don't need a landline so will be using my mobile phone for calls, and mobile broadband for my limited internet needs. Is it still the same address?

    Thanks


  • #4
    eir: Linzi
    Closed Accounts Posts: 527 ✭✭✭eir: Linzi


    reap-a-rat wrote: »
    eir: Linzi wrote: »
    reap-a-rat wrote: »
    Hi,

    Eir is way too expensive for my broadband and phone line bundle so I want to give 30 days notice to cancel but I can't get through on 1901 and the chat people won't give me the address either. Where do I send my notice to? Why is it so difficult to cancel?

    Kind regards,
    Another unhappy customer
    Hi reap-a-rat 

    We are sorry to lose you as a customer.  You can click here to view our cancellations address. 

    Kind regards

    Linzi
    Hi Linzi,

    The only address I see here is for switching. I'm not switching. I don't need a landline so will be using my mobile phone for calls, and mobile broadband for my limited internet needs. Is it still the same address?

    Thanks
    Hi reap-a-rat

    It is the same address for cancellations. 

    Thanks

    Linzi


Advertisement