Poll

Tom44

How many professionals here would go back to customer's who are questioning our recommendation /prices or advice if you spotted them here?

Tom44

Tom44 wrote: »

How many professionals here would go back to customer's who are questioning our cist or advice if you spotted them here?

I have no problem being questioned on here as clarification may be required but I’m a sensitive soul so any naughty words and I wouldn’t go back.

Tom44

I've had one or two customer's from here.


One is a classic.
1th call, crack in oil tank + full of water, €240 pump out, clear line, service & new pump.


Oil boiler had two GATE valve on F&R + no PRV. ............ ALL A PROUD DIY JOB, who needs professionals

Called back two years later, same problem due to tank not been replaced.
Went into house and saw stove done in two 3/4" pipes dropping down.
PRV back wards.
Thermostat on flow.
Pump pumping wrong way.


You know who you are!!!!! As you post on boards regularly.



Hint
Waterfall road


what can one do???

Sleeper12

gary71 wrote: »

I have no problem being questioned on here as clarification may be required but I’m a sensitive soul so any naughty words and I wouldn’t go back.

I'd have no problem myself but it would depend on who is giving advice on the thread.



On another thread a plumber said that they wouldn't check the maximum temperature setting on the immersion when replacing a pump or power shower even though the instructions state that there is a maximum working temperature. It would kill me if a client took this advice over mine. I'm autistic & I get uppity about things like that. I wouldn't be able to go back to the job in some cases. I'd a call this week. Triton T80 to be replaced with a Triton T90SR. I quoted an extra 45 euro to do the pipework in the attic, supply a few half inch fittings & possibly move the pipe in the wall a few inches by opening the wall more. "how much if I do the pipework myself" he asks. I'm no longer interested in doing the job I replied & hung up. I do get uppity, I can't deny that.



On another thread a few years ago someone posted a photo of a soldered pipe. Wasn't the neatest job in the world so had solder running onto the pipe a little. Solder might have turned green. Poster convinced him that the plumber had done a terrible job & the pipes were decaying. Next morning I wake up to a photo of this poor chaps ceiling with a load o inspection holes punched into it to try see how much "decay" was in the pipes.



If you don't know the poster giving advice I'd always recommend looking at their posting history to see do they give advice on the same forum or are they an "expert" on everything in life & give advice on everything. After decades of limiting myself to showers I bow to most plumbers superior knowledge on other aspect of the plumbing world.

Avatar MIA

Re option 4 - you realise this is what you are doing (The first bit)?

Deagol

Tom44 wrote: »

I've had one or two customerz from here.


One is a classic.
1th call, crack in oil tank + full of water, €240 pump out, clear line, service & new pump.


Oil boiler had two GATE valve on F&R + no PRV. ............ ALL A PROUD DIY JOB, who needs professionals

Called back two years later, same problem due to tank not been replaced.
Went into house and saw stove done in two 3/4" pipes dropping down.
PRV back wards.
Thermostat on flow.
Pump pumping wrong way.


You know who you are!!!!! As you post on boards regularly.



Hint
Waterfall road Cork


what can one do???

I'm sorry, but as a consumer, your post smacks of the terrible Irish service professional attitude of 'I'm doing you a favour deeming it worth my while to come out and let you pay me money to do a job'.

I'm glad you're located no where near me to be honest that I might accidentally hire you some time. You do understand that many people don't have the money to pay someone to do every job in their home and many people make their best stab at doing it themselves?

As a 'professional' I think it's extremely unprofessional to go on a public forum such as this and make statements about customers who've paid you do jobs for them and then also try your damndest to identify them without actually doing so / giving yourself the out that you didn't actually name them.

Very poor form indeed.

Sleeper12

Deagol wrote: »

I'm sorry, but as a consumer, your post smacks of the terrible Irish service professional attitude of 'I'm doing you a favour deeming it worth my while to come out and let you pay me money to do a job'.

I'm glad you're located no where near me to be honest that I might accidentally hire you some time. You do understand that many people don't have the money to pay someone to do every job in their home and many people make their best stab at doing it themselves?

As a 'professional' I think it's extremely unprofessional to go on a public forum such as this and make statements about customers who've paid you do jobs for them and then also try your damndest to identify them without actually doing so / giving yourself the out that you didn't actually name them.

Very poor form indeed.

I think he's pointing out that the DIY consumer could have created a bomb by not installing a pressure release valve. Not having money isn't a good enough excuse for putting your families lives at risk. When he goes back to this job he's taking ownership of the consumers work.

Deagol

Deagol wrote: »

I'm sorry, but as a consumer, your post smacks of the terrible Irish service professional attitude of 'I'm doing you a favour deeming it worth my while to come out and let you pay me money to do a job'.

I'm glad you're located no where near me to be honest that I might accidentally hire you some time. You do understand that many people don't have the money to pay someone to do every job in their home and many people make their best stab at doing it themselves?

As a 'professional' I think it's extremely unprofessional to go on a public forum such as this and make statements about customers who've paid you do jobs for them and then also try your damndest to identify them without actually doing so / giving yourself the out that you didn't actually name them.

Very poor form indeed.

Professionals don’t have that attitude otherwise their not professional (Tom44 is a professional) also you’d have to walk in our shoes to understand the question as it can be very difficult dealing with some customers who have misunderstood a situation and then use other means for clarification rather than engage with the tradesmen.