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50+ minutes waiting on customer service

01-03-2019 03:07PM

#1

Immaculata

Registered Users, Registered Users 2 Posts: 244 ✭✭

Join Date: October 2007

Posts: 186

Nearly an hour waiting and still no answer. Feels like I've been on hold since the dawn of time. Eir's customer service is really appalling.

1

Comments

#2 01-03-2019 03:30PM

eir: Grainne

Closed Accounts Posts: 798 ✭✭✭

Join Date: December 2018

Posts: 783

Immaculata wrote: »

Nearly an hour waiting and still no answer. Feels like I've been on hold since the dawn of time. Eir's customer service is really appalling.

Hi Immaculata,

Our apologies for the delay in getting through to our customer care team.

We are experiencing high call queues at the moment. You can find more details here

Is there anything that I can help you with here?

Thanks,
Grainne

0