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Strange Bill Activity

  • 01-03-2019 10:23am
    #1
    AllForIt
    Registered Users, Registered Users 2 Posts: 8,551 ✭✭✭


    Hi Guys

    I have been with you for 4 years and am ordinarily charged bi-monthly by DD.

    I was debited €291 on 1st Feb last. My latest bill says I will be debited €249 on 7th March.

    I can't make out from my bills what's going on. It seems I wasn't charged bi-monthly as usual for some time but eventually charged with a hefty cumulative bill. Why was this?

    The net effect of this is that within the period of about 35 odd days I have to pay a total of €540 which is more than a bit of a strain. 

    Since this is all very odd could you look into the correctness of the charges and please explain why I was charged in the manner I have been in terms of the dates.

    Thank you.


Comments

  • #2
    Electric Ireland: Una
    Closed Accounts Posts: 1,178 ✭✭✭Electric Ireland: Una


    Hi AllForIt,

    Thank you for getting in touch.

    If you private message us the Electric Ireland account number, stating that you are the account-holder and confirming your name, address and date of birth, we will be able to review it as soon as possible.

    Thanks again,
    Una


  • #3
    AllForIt
    Registered Users, Registered Users 2 Posts: 8,551 ✭✭✭AllForIt


    Electric Ireland: Una wrote: »
    Hi AllForIt,

    Thank you for getting in touch.

    If you private message us the Electric Ireland account number, stating that you are the account-holder and confirming your name, address and date of birth, we will be able to review it as soon as possible.

    Thanks again,
    Una
    PM sent.


  • #4
    Electric Ireland: Una
    Closed Accounts Posts: 1,178 ✭✭✭Electric Ireland: Una


    Thanks AllForIt.

    We will continue to assist you on Monday.

    Best regards,
    Una


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