Advertisement
If you have a new account but are having problems posting or verifying your account, please email us on hello@boards.ie for help. Thanks :)
Hello all! Please ensure that you are posting a new thread or question in the appropriate forum. The Feedback forum is overwhelmed with questions that are having to be moved elsewhere. If you need help to verify your account contact hello@boards.ie
Hi there,
There is an issue with role permissions that is being worked on at the moment.
If you are having trouble with access or permissions on regional forums please post here to get access: https://www.boards.ie/discussion/2058365403/you-do-not-have-permission-for-that#latest

New FTTH install - phone routed via copper

  • 26-02-2019 12:07pm
    #1
    leex
    Registered Users, Registered Users 2 Posts: 1,238 ✭✭✭


    Do new FTTH installs (move to Eir from another provider) always leave the telephone connection on copper where it exists. Can this telephone configuration be changed to fibre/router after install?


Comments

  • #2
    B_ecke_r
    Registered Users, Registered Users 2 Posts: 491 ✭✭B_ecke_r


    most likely you'll have ordered a VOBB service and the technician will take the copper or leave it if it is not interfering with the install 


  • #3
    leex
    Registered Users, Registered Users 2 Posts: 1,238 ✭✭✭leex


    B_ecke_r wrote: »
    most likely you'll have ordered a VOBB service and the technician will take the copper or leave it if it is not interfering with the install 
    That is what I expected we had ordered but line has transferred from old provider and is still active on copper.


  • #4
    eir: Grainne
    Closed Accounts Posts: 798 ✭✭✭eir: Grainne


    leex wrote: »
    Do new FTTH installs (move to Eir from another provider) always leave the telephone connection on copper where it exists. Can this telephone configuration be changed to fibre/router after install?
    Hi leex, 

    Could you PM the following details and I can check what services you have signed up for?
    1. Registered Name
    2. Registered Address
    3. Account Number
    4. DOB
    5. Are you the Account Holder? 

    Thanks, 
    Grainne


Advertisement