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Cancel Contract

  • 25-02-2019 3:09pm
    #1
    Eh gringo!
    Registered Users, Registered Users 2 Posts: 37 ✭


    Hi,
    My contract for your FTTH product is finished on the 14th of March, How do I go about cancelling ?


Comments

  • #2
    BronsonTB
    Registered Users, Registered Users 2 Posts: 1,905 ✭✭✭BronsonTB


    Save yourself a lot of grief:

    Get a a copy of your last bill by:
    Write "Cancel account" in big black marker across the bill and sign and date it.
    Take a photo for your records.

    Send the bill by registered snail mail to:

    Eir
    Account cancellation Team,

    Floor 2,
     Heuston South Quarter,
    St. John’s Road,
    Dublin 8

     I know this is a pain but a good few Post offices are open Saturday mornings.
    Keep a copy of the registered receipt.

    Cancel direct debit.

    Sligo Metalhead



  • #3
    Artifacting
    Closed Accounts Posts: 34 ✭Artifacting


    If you're intending to move to another provider, just get your UAN(s) and phone number and approach a new provider. 
    You only need to contact Eir if you are intending to totally cease the services entirely and have the line cut off.


  • #4
    Treviso
    Registered Users, Registered Users 2 Posts: 735 ✭✭✭Treviso


    Agree with the above, switch to a new provider and leave it to them - less hassle for you


  • #5
    eir: Grainne
    Closed Accounts Posts: 798 ✭✭✭eir: Grainne


    Eh gringo! wrote: »
    Hi,
    My contract for your FTTH product is finished on the 14th of March, How do I go about cancelling ?
    Hi Eh gringo!, 

    Sorry to hear you want to cancel your services. 

    Details on how to cancel your account can be found here

    Grainne


  • #6
    Eh gringo!
    Registered Users, Registered Users 2 Posts: 37 ✭Eh gringo!


    eir: Grainne wrote: »
    Eh gringo! wrote: »
    Hi,
    My contract for your FTTH product is finished on the 14th of March, How do I go about cancelling ?
    Hi Eh gringo!, 

    Sorry to hear you want to cancel your services. 

    Details on how to cancel your account can be found here

    Grainne
    Hi Grainne
    My contract end on the 14th of March, Do I cancel on that day or the day after in order to give the 30 day notice ??


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  • #7
    eir: Grainne
    Closed Accounts Posts: 798 ✭✭✭eir: Grainne


    Eh gringo! wrote: »
    eir: Grainne wrote: »
    Eh gringo! wrote: »
    Hi,
    My contract for your FTTH product is finished on the 14th of March, How do I go about cancelling ?
    Hi Eh gringo!, 

    Sorry to hear you want to cancel your services. 

    Details on how to cancel your account can be found here

    Grainne
    Hi Grainne
    My contract end on the 14th of March, Do I cancel on that day or the day after in order to give the 30 day notice ??
    Hi Eh Gringo!, 

    Your services will be cancelled in 30 days from when you give your notice. 

    Thanks, 
    Grainne


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