Advertisement
Help Keep Boards Alive. Support us by going ad free today. See here: https://subscriptions.boards.ie/.
If we do not hit our goal we will be forced to close the site.

Current status: https://keepboardsalive.com/

Annual subs are best for most impact. If you are still undecided on going Ad Free - you can also donate using the Paypal Donate option. All contribution helps. Thank you.
https://www.boards.ie/group/1878-subscribers-forum

Private Group for paid up members of Boards.ie. Join the club.

Trying to register for myeir...

  • 25-02-2019 02:20PM
    #1
    sickle
    Registered Users, Registered Users 2 Posts: 701 ✭✭✭


    Hi,
    I updated my mobile plan to a new sim only deal (I was on a very old plan, on the old system).
    So I now have a new account number and cant register it online, can anyone help?


Comments

  • #2
    jface187
    Registered Users, Registered Users 2 Posts: 461 ✭✭jface187


    Been dealing with something like this for a week. On the phone to them now over ten mins after e-mails ignored all week. Very poor customer service.


  • #3
    eir: Linzi
    Closed Accounts Posts: 527 ✭✭✭eir: Linzi


    sickle wrote: »
    Hi,
    I updated my mobile plan to a new sim only deal (I was on a very old plan, on the old system).
    So I now have a new account number and cant register it online, can anyone help?
    jface187 wrote: »
    Been dealing with something like this for a week. On the phone to them now over ten mins after e-mails ignored all week. Very poor customer service.
    Hi 

    Can you pm the following details and I will look into this issue for you. 

    Name
    Account Number
    1st line of address
    DOB
    Are you the account holder?

    Many thanks

    Linzi


  • #4
    sickle
    Registered Users, Registered Users 2 Posts: 701 ✭✭✭sickle


    eir: Linzi wrote: »
    sickle wrote: »
    Hi,
    I updated my mobile plan to a new sim only deal (I was on a very old plan, on the old system).
    So I now have a new account number and cant register it online, can anyone help?
    jface187 wrote: »
    Been dealing with something like this for a week. On the phone to them now over ten mins after e-mails ignored all week. Very poor customer service.
    Hi 

    Can you pm the following details and I will look into this issue for you. 

    Name
    Account Number
    1st line of address
    DOB
    Are you the account holder?

    Many thanks

    Linzi
    PM just sent Linzi


  • #5
    eir: Linzi
    Closed Accounts Posts: 527 ✭✭✭eir: Linzi


    sickle wrote: »
    eir: Linzi wrote: »
    sickle wrote: »
    Hi,
    I updated my mobile plan to a new sim only deal (I was on a very old plan, on the old system).
    So I now have a new account number and cant register it online, can anyone help?
    jface187 wrote: »
    Been dealing with something like this for a week. On the phone to them now over ten mins after e-mails ignored all week. Very poor customer service.
    Hi 

    Can you pm the following details and I will look into this issue for you. 

    Name
    Account Number
    1st line of address
    DOB
    Are you the account holder?

    Many thanks

    Linzi
    PM just sent Linzi
    I have responded to your pm

    Thanks

    Linzi


  • #6
    sickle
    Registered Users, Registered Users 2 Posts: 701 ✭✭✭sickle


    This still hasn't been fixed Linzi, PM sent


  • Advertisement
  • #7
    eir: Linzi
    Closed Accounts Posts: 527 ✭✭✭eir: Linzi


    sickle wrote: »
    This still hasn't been fixed Linzi, PM sent
    Hi sickle

    Responded to your pm.

    Thanks

    Linzi


Advertisement