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Anyone in Eir alive

  • 23-02-2019 12:24AM
    #1
    Tmpadraig
    Registered Users, Registered Users 2 Posts: 2 ✭


    Looking to move house broadband to eir but I am not sure about it now cause I cannot contact eir cause I want to cancel mobile broadband. Anyone out their


Comments

  • #2
    Nutser
    Registered Users, Registered Users 2 Posts: 62 ✭✭Nutser


    Don't do it!


  • #3
    Tmpadraig
    Registered Users, Registered Users 2 Posts: 2 ✭Tmpadraig


    I have never experienced customer service so bad


  • #4
    BuboBubo
    Registered Users, Registered Users 2 Posts: 926 ✭✭✭BuboBubo


    Stay away! I can't wait until my contract ends with them, my broadband has been down for a week now. The customer service is an absolute joke (and not a funny joke either).

    If you phone them, prepare to spend an hour on hold, then get no assistance whatsoever. They are gangsters. Don't do it op. Seriously, you will regret it.


  • #5
    listermint
    Registered Users, Registered Users 2, Paid Member Posts: 34,227 ✭✭✭✭listermint


    It's half eleven at night.



    Ffs


  • #6
    BuboBubo
    Registered Users, Registered Users 2 Posts: 926 ✭✭✭BuboBubo


    listermint wrote: »
    It's half eleven at night.



    Ffs

    I'm on night shift, on my break now... ;)

    Op, click on the Eir Forum, look at the thread titles. If that's not enough to put you off... well... :(


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  • #7
    foxatron
    Registered Users, Registered Users 2 Posts: 256 ✭✭foxatron


    Unless you like spending up to 45mins on hold to get through to their customer service dont bother. Appalling wait time with this company. Was the reason i left them.


  • #8
    vicwatson
    Registered Users, Registered Users 2 Posts: 28,404 ✭✭✭✭vicwatson


    Up to 45 minutes? You got lucky if you only spent up to 45 minutes waiting


  • #9
    eir: Linzi
    Closed Accounts Posts: 527 ✭✭✭eir: Linzi


    Tmpadraig wrote: »
    Looking to move house broadband to eir but I am not sure about it now cause I cannot contact eir cause I want to cancel mobile broadband. Anyone out their
    Hi Tmpadraig

    You can sign up to eir online by clicking here.  When you order online you can see what eir products you can choose from and build the bundle that suits your needs best.

    Many thanks

    Linzi


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