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Broadband dropping in and out constantly

  • 22-02-2019 11:50am
    #1
    Chattymummy
    Registered Users, Registered Users 2 Posts: 184 ✭✭


    Can someone from eir please help, having issues with broadband knocking off and really low speeds with a while now, it happens intermittently. Either no connection, speeds of 1 or 2 Mbps or fully working. Tried on various devices, rebooted modem etc. Help would be appreciated as customer service in past has been useless, regards


Comments

  • #2
    eir: Linzi
    Closed Accounts Posts: 527 ✭✭✭eir: Linzi


    Chattymummy wrote: »
    Can someone from eir please help, having issues with broadband knocking off and really low speeds with a while now, it happens intermittently. Either no connection, speeds of 1 or 2 Mbps or fully working. Tried on various devices, rebooted modem etc. Help would be appreciated as customer service in past has been useless, regards
    Hi Chattymummy

    Unfortunately we can't deal with technical issues through our Social Media channels.  Please click here to view our troubleshooting page for BB connection problems.  If none of the advice on this page works for you,  you would need to speak to one of our advisors by calling this number ~ 1890 260 260

    Many thanks
    ~Linzi


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