Advertisement
If you have a new account but are having problems posting or verifying your account, please email us on hello@boards.ie for help. Thanks :)
Hello all! Please ensure that you are posting a new thread or question in the appropriate forum. The Feedback forum is overwhelmed with questions that are having to be moved elsewhere. If you need help to verify your account contact hello@boards.ie
Hi there,
There is an issue with role permissions that is being worked on at the moment.
If you are having trouble with access or permissions on regional forums please post here to get access: https://www.boards.ie/discussion/2058365403/you-do-not-have-permission-for-that#latest

Cancelled account but getting emails.

  • 19-02-2019 9:06pm
    #1
    kmb
    Registered Users, Registered Users 2 Posts: 1,723 ✭✭✭


    Hi,

    I cancelled my eir service before xmas and returned my equipment.
    This and last month i got a email stating (see below)

    [font=Helvetica, sans-serif]Your bill amount is € -18.98[/font]


    [font=Helvetica, sans-serif]Why is this?[/font]


Comments

  • #2
    Mantis Toboggan
    Registered Users, Registered Users 2 Posts: 18,315 ✭✭✭✭Mantis Toboggan


    kmb wrote: »
    Hi,

    I cancelled my eir service before xmas and returned my equipment.
    This and last month i got a email stating (see below)

    [font=Helvetica, sans-serif]Your bill amount is € -18.98[/font]


    [font=Helvetica, sans-serif]Why is this?[/font]

    I get that email even though I cancelled me Meteor account 6 years ago.

    Free Palestine 🇵🇸



  • #3
    my3cents
    Closed Accounts Posts: 9,764 ✭✭✭my3cents


    A minus amount sounds like they owe you money :)


  • #4
    eir: Linzi
    Closed Accounts Posts: 527 ✭✭✭eir: Linzi


    kmb wrote: »
    Hi,

    I cancelled my eir service before xmas and returned my equipment.
    This and last month i got a email stating (see below)

    [font=Helvetica, sans-serif]Your bill amount is € -18.98[/font]


    [font=Helvetica, sans-serif]Why is this?[/font]
    Hi kmb

    Could you pm me the following details and I will take a look at your account. 

    Registered Name:
    Registered Address:
    Account Number:
    DOB:
    Are you the account holder?

    Many thanks

    ~Linzi


Advertisement