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Irish guy sent switch for repair but Nintendo say they only got charger

Comments

  • #2
    jester77
    Registered Users, Registered Users 2 Posts: 11,264 ✭✭✭✭jester77


    No weight on the receipt is strange, that is usually standard


  • #3
    pleasant Co.
    Moderators, Technology & Internet Moderators Posts: 7,423 Mod ✭✭✭✭pleasant Co.


    jester77 wrote: »
    No weight on the receipt is strange, that is usually standard


    I think it's just the pre-paid receipt that doesn't include weight, I've had to return a couple of things recently using a pre-paid barcode that an post just scan, none of those receipts have the weight listed.


  • #4
    deadl0ck
    Registered Users, Registered Users 2 Posts: 4,196 ✭✭✭deadl0ck


    If it's true it's terrible; poor fecker.

    I'm inclined to believe him/her...


  • #5
    Nollog
    Registered Users, Registered Users 2 Posts: 5,612 ✭✭✭Nollog


    I sent my right JoyCon in a few weeks ago and they weighed it.

    Sync lights werent working and it wouldn't connect in horizontal mode.
    The feckers didn't send back the little plastic baggy with the serial number on it.:pac:


  • #6
    conormario
    Closed Accounts Posts: 241 ✭✭conormario


    /\/ollog wrote: »
    I sent my right JoyCon in a few weeks ago and they weighed it.

    Sync lights werent working and it wouldn't connect in horizontal mode.
    The feckers didn't send back the little plastic baggy with the serial number on it.:pac:

    The joycons are the switch's Achilles heels :):(
    Nintendo used to be so good with controllers.
    Expect the next switch to fix this.


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  • #7
    rejkin
    Registered Users, Registered Users 2 Posts: 891 ✭✭✭rejkin


    Based in this I actually got anpost to record the weight today when sending my broken joycons back.
    They just made a separate form and stamped it.


  • #8
    chrislad
    Registered Users, Registered Users 2 Posts: 8,324 ✭✭✭chrislad


    I remember when I sent my sons Switch in, I got the Switch and joycons back in separate packaging, and deliveries, so there is some splitting going on with the repair centre


  • #9
    Nollog
    Registered Users, Registered Users 2 Posts: 5,612 ✭✭✭Nollog


    AFAIK they contract the different pieces out to different companies to fix.

    My joy-cons are always (twice) fixed by repairtech, the console might be fixed by Nintendo themselves or someone else for super stream-lining.


  • #10
    rejkin
    Registered Users, Registered Users 2 Posts: 891 ✭✭✭rejkin


    Yeah the return label for my joycons was repair tech


  • #11
    Metroid diorteM
    Registered Users, Registered Users 2 Posts: 303 ✭✭Metroid diorteM


    I had to post my joycon to Nintendo and pay because the analog wasn’t working properly.

    This reminds me of the 360 red ring. Nintendo ****ed up and should be paying postage and repair costs for faulty hardware.

    Damaged their rep in my eyes anyway.


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  • #12
    Nollog
    Registered Users, Registered Users 2 Posts: 5,612 ✭✭✭Nollog


    Metroid diorteM wrote: »
    I had to post my joycon to Nintendo and pay because the analog wasn’t working properly.

    This reminds me of the 360 red ring. Nintendo ****ed up and should be paying postage and repair costs for faulty hardware.

    Damaged their rep in my eyes anyway.
    They mail you an an post label and you send it in with a copy of your receipt for the console and if it's not something caused by you dropping it in water or something they shouldn't charge you.


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