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Internet signal dropping

  • 18-02-2019 07:52PM
    #1
    Captain Slow IRL
    Registered Users, Registered Users 2 Posts: 3,651 ✭✭✭


    Hi, I'm having a frequent and intermittent problem where my wireless signal drops for a few minutes. It's happening on a number of wireless devices I have at home so I know it's not them. How do I arrange to have it checked?

    Thanks,

    Tom


Comments

  • #2
    fritzelly
    Registered Users, Registered Users 2, Paid Member Posts: 18,576 ✭✭✭✭fritzelly


    Is this wired BB to the home?
    Try resetting the router, there is not much support when it comes to WiFi if a wired connection is working as it's not possible to test it. But it could be the BB itself that is dropping.
    Will have to contact tech support to do a line test (it's not FTTH is it?)


  • #3
    eir: Linzi
    Closed Accounts Posts: 527 ✭✭✭eir: Linzi


    Captain Slow IRL wrote: »
    Hi, I'm having a frequent and intermittent problem where my wireless signal drops for a few minutes. It's happening on a number of wireless devices I have at home so I know it's not them. How do I arrange to have it checked?

    Thanks,

    Tom
    Hi Captain Slow IRL

    We can't deal with technical issues via our Social Media channels.  Should you wish to speak to one of our advisors regarding this issue please call 1890 260 260 or click here to chat online. 

    Many thanks

    ~Linzi


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