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Unable to get service update on water.ie with desktop browser

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  • 11-02-2019 10:22am
    #1
    beardedchicken
    Registered Users Posts: 735 ✭✭✭


    The service updates section of the water.ie website https://www.water.ie/water-supply/supply-and-service-update/ is not working using a desktop browser. 

    I can select my county from the dropdown but when I Apply Filters, nothing happens. There's also no map to search. 

    I've also tried searching using the reference number for the outage in my area, but this isn't returning any results either.

    (I've tried Chrome, Firefox and IE11 on windows 8 - working OK using Safari on iOS)


Comments

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    #2
    Irish Water: Allanah
    Company Representative Posts: 485 Verified rep ✭Irish Water: Allanah


    Hi beardedchicken,

    Thanks for getting in touch to highlight this.

    Would you mind advising what county you are selecting and sending a screenshot of the issue you are experiencing?

    We can pass this on to the relevant department to look into.

    Thanks in advance,
    Allanah


  • Options
    #3
    beardedchicken
    Registered Users Posts: 735 ✭✭✭beardedchicken


    Hi Allanah, it's happening when you select any county from the dropdown. Please see attached gif.


  • Options
    #4
    CrowdedHouse
    Registered Users Posts: 6,828 ✭✭✭CrowdedHouse


    This happened to me also - I had to turn off privacy tracking for it to work.

    Seven Worlds will Collide



  • Options
    #5
    Irish Water: Allanah
    Company Representative Posts: 485 Verified rep ✭Irish Water: Allanah


    Hi beardedchicken,
    beardedchicken wrote: »
    Hi Allanah, it's happening when you select any county from the dropdown. Please see attached gif.

    Apologies for the delay.

    Can you confirm if you are still experiencing technical issues with the website?

    Thanks in advance,
    Allanah


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