Advertisement
If you have a new account but are having problems posting or verifying your account, please email us on hello@boards.ie for help. Thanks :)
Hello all! Please ensure that you are posting a new thread or question in the appropriate forum. The Feedback forum is overwhelmed with questions that are having to be moved elsewhere. If you need help to verify your account contact hello@boards.ie
Hi there,
There is an issue with role permissions that is being worked on at the moment.
If you are having trouble with access or permissions on regional forums please post here to get access: https://www.boards.ie/discussion/2058365403/you-do-not-have-permission-for-that#latest

Paid for 20GB mobile data, only getting 7.5GB

  • 10-02-2019 6:51pm
    #1
    Solomon Pleasant
    Registered Users, Registered Users 2 Posts: 540 ✭✭✭


    I opted into the 20€ euro with 20GB data from eir, how we I just got a text saying “Your 7.5GB allowance is almost used. You will then be charged e1.99 per day for 100MB, 2c per MB/e20.48 per GB thereafter. See eir.ie for data add-on options”.

    Can you fix this please? I should surely have more than 7.5GB!


Comments

  • #2
    eir: Ahren
    Closed Accounts Posts: 202 ✭✭eir: Ahren


    Solomon Pleasant wrote: »
    I opted into the 20€ euro with 20GB data from eir, how we I just got a text saying “Your 7.5GB allowance is almost used. You will then be charged e1.99 per day for 100MB, 2c per MB/e20.48 per GB thereafter. See eir.ie for data add-on options”.

    Can you fix this please? I should surely have more than 7.5GB!
    Hi there Solomon.

    Apologies about the delay in responding.

    If you could PM me the following account details I would be happy to look into this for you.

    Eir account number:
    Full name on the account:
    Mobile number.
    Full postal address:
    Can you confirm you are the account holder?

    -Ahren


Advertisement