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Can you fix myeir top-up service please? It's not working.

  • 05-02-2019 11:25PM
    #1
    dublinman1990
    Registered Users, Registered Users 2, Paid Member Posts: 9,144 ✭✭✭


    I've checked it 3 times now. It comes up as a 404 Invalid request whenever I log onto the myeir website. What is the problem here is it not working due to fault on the site or something? Thanks.


Comments

  • #2
    eir: Grainne
    Closed Accounts Posts: 798 ✭✭✭eir: Grainne


    dublinman1990 wrote: »
    I've checked it 3 times now. It comes up as a 404 Invalid request whenever I log onto the myeir website. What is the problem here is it not working due to fault on the site or something? Thanks.
    Hi dublinman1990, 

    Could you PM the following details and I can look into this?
    1. Registered Name
    2. Registered Address
    3. Account Number
    4. Mobile Number
    5. PIN Number
    6. DOB
    7. The email address you use to login to my eir

    Thanks, 
    Grainne


  • #3
    dublinman1990
    Registered Users, Registered Users 2, Paid Member Posts: 9,144 ✭✭✭dublinman1990


    Hi Grianne, 

    I sent the PM a while ago. It should be in your inbox. 

    Thanks 

    dublinman1990


  • #4
    Giveaway
    Closed Accounts Posts: 382 ✭✭Giveaway


    dublinman1990 wrote: »
    Hi Grianne, 

    I sent the PM a while ago. It should be in your inbox. 

    Thanks 

    dublinman1990
    suggest that if eir are not providing the service promised, they are in breach of contract, so you can end the contract immediately by informing eircom why you are cancelling. a 24 month contract means nothing if you are not recieving the service you signed up to


  • #5
    eir: Grainne
    Closed Accounts Posts: 798 ✭✭✭eir: Grainne


    dublinman1990 wrote: »
    Hi Grianne, 

    I sent the PM a while ago. It should be in your inbox. 

    Thanks 

    dublinman1990
    No problem dublinman1990, 

    I will respond as soon as I can. 

    Thanks, 
    Grainne


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