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want to cancel

  • 05-02-2019 10:26am
    #1
    joc_
    Registered Users, Registered Users 2 Posts: 7 ✭


    I signed up yesterday to renew my contract.  I have decided that I now want to cancel and switch provider. 
    Have been on hold for 1.5 hours this morning (currently still am on hold). can you please advise?


Comments

  • #2
    glwaymiko
    Registered Users, Registered Users 2 Posts: 68 ✭✭glwaymiko


    I am out of contract wit my landline/ broadband, and I wish to switch I have been on
    to your switcher team who put me on to sales who put me back on to your switcher
    team all of which took 2 Hours on phone only to be told have to speak to sales , so I am letting you know now I have tried , so I am telling you now I wish to switch as on today tis is your notice , thank you


  • #3
    eir: Grainne
    Closed Accounts Posts: 798 ✭✭✭eir: Grainne


    joc_ wrote: »
    I signed up yesterday to renew my contract.  I have decided that I now want to cancel and switch provider. 
    Have been on hold for 1.5 hours this morning (currently still am on hold). can you please advise?
    glwaymiko wrote: »
    I am out of contract wit my landline/ broadband, and I wish to switch I have been on
      to your switcher team who put me on to sales who put me back on to your switcher
        team all of which took 2 Hours on phone only to be told have to speak to sales , so I am letting you know now I have tried , so I am telling you now I wish to switch as on today tis is your notice , thank you
    Hi @joc_ and @glwaymiko, 

    We are unable to take your cancellation notice on the social media team. 

    Details on how to cancel can be found here

    Grainne


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