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Cancellation Procedure 14 Day Cooling Off

  • 01-02-2019 1:32pm
    #1
    pm9999
    Registered Users, Registered Users 2 Posts: 61 ✭✭


    Could a rep please advise the precise current requirements for cancellation of a broadband/talk/eir vision contract within the 14 Day Cooling off period? Specifically - how/to whom should notice be given (written or over the phone)? When/where should modem/cables/TV boxes/home plugs be sent and how?

    Thanks


Comments

  • #2
    eir: Grainne
    Closed Accounts Posts: 798 ✭✭✭eir: Grainne


    pm9999 wrote: »
    Could a rep please advise the precise current requirements for cancellation of a broadband/talk/eir vision contract within the 14 Day Cooling off period? Specifically - how/to whom should notice be given (written or over the phone)? When/where should modem/cables/TV boxes/home plugs be sent and how?

    Thanks
    Hi pm9999, 

    Details on how to cancel your account including during the cooling off period can be found in this link

    All the details on how to return the equipment are in the above link

    Thanks, 

    Grainne


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