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Eir (need to Contact)

  • 01-02-2019 10:50AM
    #1
    Fattyflathead
    Registered Users, Registered Users 2 Posts: 2 ✭


    I was a customer several years ago of Eircom and have an old Eircom.Net email account that was compromised.  I need to get this email shutdown as its still active and Hackers have tried to extort money out of some poor innocent victim using my name.

    I cannot connect Eir on 1901 or 1890 260260 without an account number and online Chat were unable to help me. This is my  last option to make contact.

    So Eir please treat this as a matter of urgency


Comments

  • #2
    eir: Grainne
    Closed Accounts Posts: 798 ✭✭✭eir: Grainne


    Fattyflathead wrote: »
    I was a customer several years ago of Eircom and have an old Eircom.Net email account that was compromised.  I need to get this email shutdown as its still active and Hackers have tried to extort money out of some poor innocent victim using my name.

    I cannot connect Eir on 1901 or 1890 260260 without an account number and online Chat were unable to help me. This is my  last option to make contact.

    So Eir please treat this as a matter of urgency
    Hi FattyFlathead, 

    Sorry to hear this happened. 

    You will need to contact our webmail support team. They can be contacted by emailing wmsupport@eir.ie

    Thanks, 
    Grainne


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