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BOI ignore my request for house deeds

  • 24-01-2019 7:49pm
    #1
    DI Dwyer
    Registered Users, Registered Users 2 Posts: 126 ✭✭


    Six weeks have passed since I requested  BOI Securities Operations (Vacant Term) to send me the deed of my house. Not only have I not received the deeds, they don't have the manners to even acknowledge receipt of my request.


Comments

  • #2
    Bank of Ireland: Lorna
    Closed Accounts Posts: 423 ✭✭Bank of Ireland: Lorna


    Hi DI Dwyer,

    Thanks for getting in touch.

    Can I ask how this request was made? This would normally be facilitated by your account holding branch.

    Thanks,

    Lorna


  • #3
    DI Dwyer
    Registered Users, Registered Users 2 Posts: 126 ✭✭DI Dwyer


    Bank of Ireland: Lorna wrote: »
    Hi DI Dwyer,

    Thanks for getting in touch.

    Can I ask how this request was made? This would normally be facilitated by your account holding branch.

    Thanks,

    Lorna
    Thank YOU for getting back to me..     I tracked it down today.  It's waiting for some final 'file approval' or other.  Said I will have it next week by reg post.


  • #4
    Bank of Ireland: Lorna
    Closed Accounts Posts: 423 ✭✭Bank of Ireland: Lorna


    Thank you for updating us on your customer journey DI Dwyer,

    If you have any other queries, please let us know.

    Thanks,

    Lorna


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