Advertisement
If you have a new account but are having problems posting or verifying your account, please email us on hello@boards.ie for help. Thanks :)
Hello all! Please ensure that you are posting a new thread or question in the appropriate forum. The Feedback forum is overwhelmed with questions that are having to be moved elsewhere. If you need help to verify your account contact hello@boards.ie
Hi there,
There is an issue with role permissions that is being worked on at the moment.
If you are having trouble with access or permissions on regional forums please post here to get access: https://www.boards.ie/discussion/2058365403/you-do-not-have-permission-for-that#latest

BOI ignore my request for house deeds

  • 24-01-2019 07:49PM
    #1
    DI Dwyer
    Registered Users, Registered Users 2 Posts: 126 ✭✭


    Six weeks have passed since I requested  BOI Securities Operations (Vacant Term) to send me the deed of my house. Not only have I not received the deeds, they don't have the manners to even acknowledge receipt of my request.


Comments

  • #2
    Bank of Ireland: Lorna
    Closed Accounts Posts: 423 ✭✭Bank of Ireland: Lorna


    Hi DI Dwyer,

    Thanks for getting in touch.

    Can I ask how this request was made? This would normally be facilitated by your account holding branch.

    Thanks,

    Lorna


  • #3
    DI Dwyer
    Registered Users, Registered Users 2 Posts: 126 ✭✭DI Dwyer


    Bank of Ireland: Lorna wrote: »
    Hi DI Dwyer,

    Thanks for getting in touch.

    Can I ask how this request was made? This would normally be facilitated by your account holding branch.

    Thanks,

    Lorna
    Thank YOU for getting back to me..     I tracked it down today.  It's waiting for some final 'file approval' or other.  Said I will have it next week by reg post.


  • #4
    Bank of Ireland: Lorna
    Closed Accounts Posts: 423 ✭✭Bank of Ireland: Lorna


    Thank you for updating us on your customer journey DI Dwyer,

    If you have any other queries, please let us know.

    Thanks,

    Lorna


Advertisement