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Free Eir Calls

  • 24-01-2019 06:23PM
    #1
    Bawnmore
    Registered Users, Registered Users 2 Posts: 1,869 ✭✭✭


    Hi there - my wife's phone includes free Eir to Eir calls and 200 minutes included to irish landlines and mobiles. She was going over her minutes for a few months in a row, so we checked the bill and it seems her Eir to Eir calls use up her 200 minute allowance, and then are free after that. Surely that's not correct, is it? As its happening now, she reaches her 200 minutes within the 1st week on what are meant to be free eir to eir calls, and from then on is charged for calls to other mobiles and networks. Is this right?


Comments

  • #2
    eir: Linzi
    Closed Accounts Posts: 527 ✭✭✭eir: Linzi


    Bawnmore wrote: »
    Hi there - my wife's phone includes free Eir to Eir calls and 200 minutes included to irish landlines and mobiles. She was going over her minutes for a few months in a row, so we checked the bill and it seems her Eir to Eir calls use up her 200 minute allowance, and then are free after that. Surely that's not correct, is it? As its happening now, she reaches her 200 minutes within the 1st week on what are meant to be free eir to eir calls, and from then on is charged for calls to other mobiles and networks. Is this right?
    Hi Bawnmore

    Could you get your wife to pm with the following details please and I will look into this further:-

    Registered name:
    Registered Address:
    Account Number:
    DOB:
    Are you the account holder?

    Many thanks
    ~Linzi


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