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Amazon Music on my Alexa not playing By Artist

  • 23-01-2019 9:33pm
    #1
    spida
    Registered Users, Registered Users 2 Posts: 74 ✭✭


    I use my Amazon Alexa mostly for Music. I'm subscribed to Amazon Music and it works fine... Mostly.
    In the last 3 days Alexa has stopped answering requests for music by any artist...
    "Alexa, play music by U2" gets a reply of:
    "I can't find songs by U2"
    but it still plays U2 songs and answers requests for a song or Album no problem.

    Is this happening to anyone else?
    Any guesses as to what I should do?


Comments

  • #2
    finno
    Registered Users, Registered Users 2 Posts: 770 ✭✭✭finno


    spida wrote: »
    I use my Amazon Alexa mostly for Music. I'm subscribed to Amazon Music and it works fine... Mostly.
    In the last 3 days Alexa has stopped answering requests for music by any artist...
    "Alexa, play music by U2" gets a reply of:
    "I can't find songs by U2"
    but it still plays U2 songs and answers requests for a song or Album no problem.

    Is this happening to anyone else?
    Any guesses as to what I should do?




    Yes this has happened to me only started on Tuesday


  • #3
    spida
    Registered Users, Registered Users 2 Posts: 74 ✭✭spida


    finno wrote: »
    Yes this has happened to me only started on Tuesday


    Got on to Amazon last night and they started looking into it!


  • #4
    finno
    Registered Users, Registered Users 2 Posts: 770 ✭✭✭finno


    spida wrote: »
    Got on to Amazon last night and they started looking into it!

    I got the same from them when its first start happening.
    I think they were just fobbing me off that's the impression i got.


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