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12 month contract almost up.

  • 23-01-2019 12:43pm
    #1
    cocokabana
    Registered Users, Registered Users 2 Posts: 51 ✭✭


    My 12 month contract is due to expire next month and promotional price ends. 

    I want to find out what Eir can do for me. I have already obtained offer details from Sky. 

    I tried Eir yesterday, was on hold nearly 50 minutes and still no-one answered. 

    Tried Chat this morning, Sumil Kamar said he'll have to transfer me to sales, and promptly ended the chat session. 

    Can some one provide me with a direct sales telephone number? 

    If it gets to be too much hassle I am going to switch. I already have sky tv, sticking with them. 


Comments

  • #2
    minstrel_boy
    Registered Users, Registered Users 2 Posts: 116 ✭✭minstrel_boy


    Same as above. My promo offer has just expired and I am now out of contract.
    I would like to check if Eir can make any counter offers prior to switching.


  • #3
    eir: Kellie
    Closed Accounts Posts: 245 ✭✭eir: Kellie


    cocokabana wrote: »
    My 12 month contract is due to expire next month and promotional price ends. 

    I want to find out what Eir can do for me. I have already obtained offer details from Sky. 

    I tried Eir yesterday, was on hold nearly 50 minutes and still no-one answered. 

    Tried Chat this morning, Sumil Kamar said he'll have to transfer me to sales, and promptly ended the chat session. 

    Can some one provide me with a direct sales telephone number? 

    If it gets to be too much hassle I am going to switch. I already have sky tv, sticking with them. 
    Hi there cocokabana,

    I am sorry to hear you have had difficulties in contacting an agent. 

    However, the direct number for our Sales department is 1800 503 303.

    ~Kellie


  • #4
    eir: Kellie
    Closed Accounts Posts: 245 ✭✭eir: Kellie


    minstrel_boy wrote: »
    Same as above. My promo offer has just expired and I am now out of contract.
    I would like to check if Eir can make any counter offers prior to switching.
    Hi there minstrel_boy,

    Have you tried contacting our Customer Care department either via our webchat here or by calling them on 1901?

    I have also listed our Sales department contact number in my previous post. Both of these departments will be able to look into your account and try to find a package that will suit you.

    ~Kellie


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