12 month contract almost up.

cocokabana

My 12 month contract is due to expire next month and promotional price ends. 

I want to find out what Eir can do for me. I have already obtained offer details from Sky. 

I tried Eir yesterday, was on hold nearly 50 minutes and still no-one answered. 

Tried Chat this morning, Sumil Kamar said he'll have to transfer me to sales, and promptly ended the chat session. 

Can some one provide me with a direct sales telephone number? 

If it gets to be too much hassle I am going to switch. I already have sky tv, sticking with them. 

minstrel_boy

Same as above. My promo offer has just expired and I am now out of contract.
I would like to check if Eir can make any counter offers prior to switching.

eir: Kellie

cocokabana wrote: »

My 12 month contract is due to expire next month and promotional price ends. 

I want to find out what Eir can do for me. I have already obtained offer details from Sky. 

I tried Eir yesterday, was on hold nearly 50 minutes and still no-one answered. 

Tried Chat this morning, Sumil Kamar said he'll have to transfer me to sales, and promptly ended the chat session. 

Can some one provide me with a direct sales telephone number? 

If it gets to be too much hassle I am going to switch. I already have sky tv, sticking with them. 

Hi there cocokabana,

I am sorry to hear you have had difficulties in contacting an agent. 

However, the direct number for our Sales department is 1800 503 303.

~Kellie

eir: Kellie

minstrel_boy wrote: »

Same as above. My promo offer has just expired and I am now out of contract.
I would like to check if Eir can make any counter offers prior to switching.

Hi there minstrel_boy,

Have you tried contacting our Customer Care department either via our webchat here or by calling them on 1901?

I have also listed our Sales department contact number in my previous post. Both of these departments will be able to look into your account and try to find a package that will suit you.

~Kellie