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Office install

Seanachai · 2019-01-23 10:29:48

I installed Office 2019 on a laptop, without knowing that Office 2016 was already installed. Office 2019 will now not open, even though it is showing in the programs list in control panel. Will I have to start from scratch and reinstall Windows 10?

23-01-2019 10:29am

#1

Seanachai

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Join Date: December 2010

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I installed Office 2019 on a laptop, without knowing that Office 2016 was already installed. Office 2019 will now not open, even though it is showing in the programs list in control panel. Will I have to start from scratch and reinstall Windows 10?

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Comments

#2 23-01-2019 11:19am

advertsfox

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Join Date: July 2008

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Remove both versions of Office from "Programs and Features", restart as required and then reinstall Office 2019.

Alternatively you can use the Microsoft Office Uninstall Tool first, then reinstall it - https://aka.ms/diag_officeuninstall

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